
Dynamic and reliable Sports Host at The Serve, adept at enhancing customer experiences through exceptional service and effective problem-solving. Skilled in reservation management and communication, I foster a welcoming atmosphere while supporting team efficiency during peak hours. Committed to maintaining high standards of cleanliness and guest satisfaction.
• Greeted guests and created a welcoming environment for players and visitors
• Assisted customers with check-ins, reservations, and general questions about pickleball courts and events
• Explained rules, schedules, and facility policies to ensure smooth operations
• Supported coworkers with daily tasks during busy hours to keep service running efficiently
• Maintained clean and organized front-desk and common areas
• Resolved customer issues quickly and professionally to ensure a positive experience
• Promoted a fun, respectful, and safe atmosphere for all guests
• Greeted guests and provided a welcoming first impression
• Managed guest flow by seating customers and assisting with wait times
• Cleared, cleaned, and reset tables quickly to maintain smooth service
• Assisted servers with food delivery, refills, and guest needs
• Answered customer questions about the menu, seating, and policies
• Maintained cleanliness of dining areas, lobby, and restrooms
• Supported team members during peak hours to ensure efficient service