Noah Bruins
Stoneville,NC
Summary
Dynamic customer service professional with a proven track record at Walgreens, recognized for delivering exceptional support and achieving high customer satisfaction. Skilled in problem resolution and team collaboration, leveraging strong computer skills to enhance service efficiency. Committed to fostering positive customer experiences through empathetic communication and active listening.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
01.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Delivery Driver
Papa John's Pizza
10.2023 - 12.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Team Member
Tractor Supply Company
06.2021 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Dalton McMichael High
Mayodan, NC06-2021
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Computer skills
- Microsoft office
Certification
Microsoft Excel: Certified User
Microsoft PowerPoint: Certified User
Autodesk Inventor: Certified User
McMichael STEM program Graduate
Timeline
Customer Service Associate
Walgreens
01.2024 - Current
Delivery Driver
Papa John's Pizza
10.2023 - 12.2023
Team Member
Tractor Supply Company
06.2021 - 03.2023
High School Diploma -
Dalton McMichael High
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