Summary
Overview
Work History
Education
Skills
Certification
Upcoming Achievements
References
Timeline
Generic

Nitavia Smith

Charlotte

Summary

A unique and inclusive human resources professional designed to inspire, guide, and support future generations. HR stands for Human Resources, Human Relations, Human Resilience, and Heartfelt Recognition. This is a dynamic professional with extensive experience managing and leading HR initiatives to drive organizational success. Proven track record of developing creative solutions that reduce costs, increase operational efficiency, and improve employee engagement. Skilled in cultivating relationships with key stakeholders, and implementing best practices to ensure compliance. Expertise in strategic HR planning, talent acquisition, employee relations, employee engagement, laws and regulations, payroll, and compensation and benefits.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Payroll Administrator

CRG
Charlotte
10.2024 - Current
  • Resolved discrepancies between payroll records and employee inquiries.
  • Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
  • Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
  • Updated employee profiles with changes in job titles or salaries as required.
  • Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
  • Analyzed current processes and identified opportunities for improvement within the department's workflow.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Processed payroll information, including salary, deductions, bonuses, and vacation time for over 1,300 employees.
  • Ensured compliance with all applicable federal, state, local laws related to payroll administration.

Global Payroll & Benefits Manager

BNI Global
Charlotte
06.2024 - Current
  • Monitored industry trends related to employee benefits offerings in order to remain competitive in the marketplace.
  • Created and implemented policies and procedures.
  • Implemented effective communication strategies designed to increase employee awareness about available benefits packages.
  • Assisted in developing communication materials for distribution to employees regarding benefit changes or additions.
  • Worked closely with brokers and consultants in evaluating plan design options for new plans or renewals of existing plans based upon budget constraints and company objectives.
  • Performed audits of global payroll systems to ensure accuracy and completeness of data records.
  • Process payroll for 6 countries using Rippling Software.
  • Created open benefit enrollment procedures.

Payroll Manager

Loretto Health & Rehabilitation
Syracuse
10.2023 - 06.2024
  • Calculated and processed payroll for 10K employees in a timely and accurate manner.
  • Developed a payroll system that automated the processing of employee salaries and benefits, reducing manual errors by 50%.
  • Generated payroll reports that provided detailed insights into payroll trends, allowing for informed decision-making.
  • Reconciled payroll discrepancies and ensured all payroll data is accurate and up-to-date.
  • Managed payroll to ensure accurate and timely payment of salaries and benefits.
  • Generated payroll reports for management to analyze and monitor payroll trends.
  • Developed and implemented procedures to improve payroll processes, resulting in a more efficient payroll system.
  • Developed and implemented a comprehensive payroll training program that improved employee understanding of payroll policies and procedures.

Director of Finance & Administration

Brady Market
Syracuse
01.2020 - 10.2023
  • Worked closely with the director to ensure that shots and angles met the creative vision of the project.
  • Developed and implemented a set of internal controls to ensure the accuracy and integrity of financial data and reduce the risk of fraud.
  • Managed and monitored cash flow, ensuring that the company had sufficient liquidity to meet operational needs.
  • Negotiated favorable terms with suppliers, resulting in a 25% reduction in procurement costs.
  • Monitored industry trends to identify opportunities for cost savings and improved profitability.
  • Established and maintained strong relationships with key stakeholders, resulting in improved brand recognition and market share.
  • Supervised accounts payable and receivable functions ensuring timely payments of invoices were made according to contractual agreements.
  • Prepared annual budgets based on market research data which enabled strategic decision making from senior management.
  • Established strong relationships with banks and lenders to secure financing for capital projects when needed.
  • Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter.
  • Conducted SAP systems training on processes related to individual job roles.
  • Coordinated with internal teams for technical issue resolution during project implementation.
  • Provided end-user support on SAP functionality and troubleshot issues related to transactions.
  • Prepared reports and delivered presentations about recommended SAP implementations and modifications.

Director of Human Resources

Harbor Pharmacy
Syracuse
03.2016 - 12.2019
  • Established a compensation system that was competitive in the marketplace and attracted top talent.
  • Led a team of HR professionals to successfully implement a company-wide diversity and inclusion initiative.
  • Developed and implemented a comprehensive employee engagement survey that identified key areas for improvement in the workplace.
  • Developed and implemented a comprehensive onboarding program that reduced the time to onboard new hires by 70%.
  • Collaborated with cross-functional teams to identify and resolve HR-related issues, resulting in improved employee morale.
  • Designed job descriptions that accurately reflected the duties required for each position.
  • Established effective relationships with key external stakeholders such as government agencies, recruiters, universities.
  • Analyzed and interpreted HR data to make informed decisions.
  • Partnered with seniors to create vision, policies and strategic goals and objectives for business.
  • Managed project scope, timeline and budget for multiple ERP implementations concurrently.
  • Conducted workshops and training sessions on ERP implementation for internal staff and external stakeholders.
  • Collaborated with vendors to resolve any licensing or compatibility issues that arose during installation or upgrades.
  • Created detailed requirements documents, functional specifications, process flows, system design documents and test plans for ERP projects.

Education

Bachelors Degree - Human Resource Management

Le Moyne College
05-2026

Certification in Human Resources Consultant -

IAP College
07.2024

A.A.S. - Human Resources Specialist

Bryant & Stratton College
12.2021

I.B. Diploma -

Thomas J. Corcoran High School
06.2012

Skills

  • Leadership
  • Time Management
  • Communication
  • Analytical Thinking
  • Conflict Resolution
  • Problem Solving Skills
  • Payroll
  • Excel
  • Accounting
  • Medical Billing
  • Bookkeeping skills
  • Intuit QuickBooks
  • Adaptability
  • Inventory Control
  • Employee Relations
  • Customer Service Management
  • Team Management
  • Performance Evaluation and Monitoring
  • Strategic Planning
  • Financial Management
  • Human Resources Management Systems
  • Organizational Development
  • Policy Enforcement
  • Data Acquisitions
  • Critical Thinking
  • Product Development
  • ERP System Management
  • ERP System Expertise
  • SAP HR modules
  • SAP Configuration
  • Benefits administration

Certification

Certified Human Resources Consultant (CRHC)

Upcoming Achievements

SHRM-SCP 

Certified Payroll Professional

Certified Compensation Professional

References

References available upon request.

Timeline

Payroll Administrator

CRG
10.2024 - Current

Global Payroll & Benefits Manager

BNI Global
06.2024 - Current

Payroll Manager

Loretto Health & Rehabilitation
10.2023 - 06.2024

Director of Finance & Administration

Brady Market
01.2020 - 10.2023

Director of Human Resources

Harbor Pharmacy
03.2016 - 12.2019

Bachelors Degree - Human Resource Management

Le Moyne College

Certification in Human Resources Consultant -

IAP College

A.A.S. - Human Resources Specialist

Bryant & Stratton College

I.B. Diploma -

Thomas J. Corcoran High School

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