Nissa Brown
Durham
Summary
Dynamic sales analytics manager with a proven track record at Mercury Insurance, leading a team to create over 120 reusable data pipelines. Expert in SQL and Power BI, I enhance reporting accuracy while fostering collaboration. My strategic insights drive performance improvements and resource efficiency, ensuring alignment with organizational goals.
Overview
16
16
years of professional experience
Work History
MANAGER SALES ANALYTICS
MERCURY INSURANCE
06.2018 - Current
- Lead a team of analysts to support sales reporting.
- Transitioned the team from one-off requests to the creation of over 120 data pipelines that can be expanded and reused to ensure data integrity.
- Supported the consolidation and redesign of over 40 dashboards from Tableau to PowerBI to align with company goals. Dashboards were intentionally designed to highlight anomalies and track success while utilizing the fewest resources possible.
- Collaborated with teams to enhance data reporting processes and accuracy.
SENIOR ANALYST
MEDICAID/CHIP DATA ANALYTICS UNIT
03.2016 - 03.2018
- Coordinated with other divisions to clarify research questions and identify how dashboards, surveys, and other research and data mining tools could improve their work processes. Oversaw the creation of data visualizations, pivot tables, and surveys, and analyzed findings to inform policy.
- Monitored and maintained large datasets containing client-level healthcare data. Regularly reviewed dashboards, searching for anomalies, outliers, and trends that could result in improved client health, cost savings, or improved contract management. Created reports and presentations for the executive staff to summarize findings.
FORECASTER
STATE OF TEXAS
02.2010 - 12.2017
- Analyzed cost and client data. Developed forecasts with minimal supervision, utilizing time-series modeling.
- Monitored the agency's achievement of targets for performance measures, the impact on the budget due to changes in caseload and cost trends, and programmatic changes.
Education
MASTER OF PUBLIC AFFAIRS -
UNIVERSITY OF TEXAS
Austin, TX01.2007
BA -
BRANDEIS UNIVERSITY
Waltham, MA01.2004
Skills
- SQL and data pipelines
- Sales analysis and reporting
- Tableau and Power BI
- Excel proficiency
- Team management
- Problem solving
- Documentation and reporting
Timeline
MANAGER SALES ANALYTICS
MERCURY INSURANCE
06.2018 - Current
SENIOR ANALYST
MEDICAID/CHIP DATA ANALYTICS UNIT
03.2016 - 03.2018
FORECASTER
STATE OF TEXAS
02.2010 - 12.2017
MASTER OF PUBLIC AFFAIRS -
UNIVERSITY OF TEXAS
BA -
BRANDEIS UNIVERSITY