Nina Lipscomb
Graham
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Dollar General Store. Expertise in cash register operation and product restocking, consistently enhancing customer satisfaction. Recognized for training new staff and streamlining processes, contributing to a more efficient and organized retail environment.
Overview
8
8
years of professional experience
Work History
Cashier/Merchandise Stocker
Dollar General Store
06.2023 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, reducing discrepancies through diligent tracking.
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Restocked merchandise on sales floor, ensuring optimal product availability and organization.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
Assembly Line Production Worker
Kelly Temporary Services/Honda Power Equipment
04.2022 - 04.2023
- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality assurance and compliance with standards.
- Collaborated with team members to optimize workflows and reduce downtime.
Sales and Service Agent
Direct Auto & Life Insurance
09.2020 - 04.2022
- Streamlined documentation processes, enhancing accuracy and reducing processing times.
- Trained new team members on operational procedures and best practices in customer interactions.
- Participated in regular meetings to discuss performance metrics, identify areas for improvement, and develop strategies to achieve goals.
- Managed high call volumes while maintaining excellent customer service standards for prompt issue resolution.
- Completed all necessary paperwork accurately and efficiently to ensure proper documentation of transactions.
Assembly/packer Inspector
Jabil Packaging
09.2017 - 09.2020
- Operated packaging machinery to ensure efficient assembly processes.
- Inspected finished products for quality assurance and compliance with specifications.
- Collaborated with team members to streamline workflow and reduce downtime.
- Trained new employees on proper packing procedures and safety protocols.
Education
High School Diploma -
Eastern Alamance High
Mebane, NC05-1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Cash register operation
- Payment processing
- Product restocking
- Packaging techniques
- Assembly line experience
- Pallet jack operation
- Time management
- Hand and power tool operation
- Material handling
- Product packaging
- Box assembly
- Visual inspection
Timeline
Cashier/Merchandise Stocker
Dollar General Store
06.2023 - 12.2025
Assembly Line Production Worker
Kelly Temporary Services/Honda Power Equipment
04.2022 - 04.2023
Sales and Service Agent
Direct Auto & Life Insurance
09.2020 - 04.2022
Assembly/packer Inspector
Jabil Packaging
09.2017 - 09.2020
High School Diploma -
Eastern Alamance High