Open To Work
Nina Camby
Admissions Officer
Asheville,NC
Summary
Dedicated professional with over 20 years of experience in sales,leadership Admissions experience, management ,and training. Proven track record in fostering client relationships and developing teams, enhancing customer satisfaction and driving sales growth. Seeking a position that offers opportunities for further professional and personal development.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Admissions Officer
SOUTH COLLEGE OF TENNESSEE LLC
Asheville
09.2020 - Current
- Provided quality, accurate information to prospective students about school and curriculum, facilitating informed decision-making.
- Utilized time management skills to prioritize tasks, ensuring timely completion of responsibilities and enhancing workflow.
- Guided prospective students in selecting programs that align with their lifestyles, contributing to their long-term success after graduation.
- Follow all compliance to ensure proper safety and security
- Followed up immediately when prospects reached out to quickly resolve concerns.
- Designed effective and user-friendly processes for both admissions and applicant review.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Business Manager
Dillard's, Inc.-Estee Lauder
Asheville
09.2017 - 07.2020
- Developed client relationships by proactively reaching out to schedule appointments and inform them of exclusive offers and events.
- Scheduled and trained associates while organizing events to drive business growth.
- Created a welcoming and competitive environment for associates and an engaging atmosphere for clients at Estée Lauder.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Store Manager
Kay Jewelers
Asheville
08.2016 - 08.2017
- Managed all operational tasks including:
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coordinated staff schedules to optimize team coverage and enhance customer service
- Delegating daily tasks
- Training
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisting customers
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Conducted site visits to strengthen client relationships and assess service delivery
- Managed correspondence and maintained accurate data in spreadsheets to support decision-making
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Torrid
Asheville
04.2014 - 08.2016
- Managed all aspects of store operations, including:
- Organized shift schedules to optimize store operations.
- Facilitated the recruitment process to build a strong team.
- Implemented merchandising strategies to attract customers and increase sales.
- Conducted training sessions to improve employee performance and knowledge.
- Product development
- Implemented loss prevention strategies to reduce inventory shrink.
- Managed email correspondence to ensure timely information sharing.
- Maintained spreadsheets to analyze store performance metrics.
- Visited various store locations to conduct evaluations and provide support.
Pharmacy Technician
Rite Aid
05.2013 - 05.2014
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Customer Service Manager
Books A Million
Asheville
11.2008 - 09.2011
- As customer service manager I was responsible for daily operational duties and sales.
- Some of the duties were but were not limited to;
- - merchandising
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Counter Manager/ Beauty Advisor
Belk
06.2004 - 01.2009
- Budgeted, audited, and balanced cash handlings to secure cash drawer.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Operated cash register to accurately complete customer financial transactions.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Performed daily department re-merchandising, price markdowns, and merchandise transfers.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences, and special events.
Education
Diploma -
Associate of Arts -
03.2024 - 05.2026
- [Number] GPA 3.5
Associate of Arts -
03.2024 - 05.2026
Skills
- Management skills
- Training & Development
- Sales Management
- Customer Service
- Scheduling
- Merchandising
- Business Development
- Data Entry
- Sales
- Product Development
- Pharmacy Technician Experience
- Recruiting
- Presentation Skills
- Supply chain management
- Leadership
- Communication skills
- Computer skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Southern New Hampshire University - Associate of Arts,
03.2024 - 05.2026
Southern New Hampshire University - Associate of Arts,
03.2024 - 05.2026
Admissions Officer - SOUTH COLLEGE OF TENNESSEE LLC
09.2020 - Current
Business Manager - Dillard's, Inc.-Estee Lauder
09.2017 - 07.2020
Store Manager - Kay Jewelers
08.2016 - 08.2017
Store Manager - Torrid
04.2014 - 08.2016
Pharmacy Technician - Rite Aid
05.2013 - 05.2014
Customer Service Manager - Books A Million
11.2008 - 09.2011
Counter Manager/ Beauty Advisor - Belk
06.2004 - 01.2009
A.C. Reynolds High School - Diploma,