Nikki Piccolo
Kernersville
Summary
Dynamic Human Resource Manager specializing in aligning talent strategies with business objectives. Proven track record in enhancing employee engagement and retention through targeted coaching and performance management initiatives. Adept at collaborating with executive leadership to drive organizational success and optimize workforce strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Division Human Resource Manager
Kroger Fulfillment Center
Lexington
07.2017 - Current
- Partnered with executive leadership to deliver talent strategies supporting business objectives.
- Promoted HR employee lifecycle strategy across client groups, enhancing engagement and organizational design.
- Managed talent acquisition efforts alongside recruiting COE, prioritizing hiring needs effectively.
- Provided daily support for Vitacost line of business in associate relations and performance management.
- Coached HR team members on performance expectations, conducting reviews and offering feedback.
- Delivered training and communications for compensation planning and performance management initiatives.
- Consulted on job leveling, promotional increases, and merit adjustments for all roles.
- Prepared unemployment claims, participated in hearings, and crafted EEOC position statements.
Regional Human Resource Manager
Panera Bread
04.2014 - 07.2017
- Supervised 15 HR managers, enhancing overall departmental effectiveness across 15 NC locations.
- Directed all human resource functions for over 1,200 employees, ensuring operational efficiency.
- Achieved significant reductions in management and crew turnover rates through targeted strategies.
- Developed a recruitment program, attracting qualified candidates for open positions effectively.
- Conducted interviews and made hiring decisions for management-level positions to streamline staffing.
- Provided coaching to managers on associate relations issues, fostering a supportive work environment.
- Collaborated with management to identify developmental needs and create performance improvement plans.
- Partnered with legal on associate matters, ensuring compliance with regulations and company policies.
Regional Training Manager
Panera Bread
02.2007 - 04.2014
- Directed learning and development functions for 15 locations.
- Delivered technical process and leadership training to enhance employee skills and meet organizational objectives.
- Designed training materials, courses, and job aids to improve employee engagement and learning outcomes.
- Identified training needs and developed comprehensive matrices to guide training initiatives.
- Performed evaluations and provided consulting services to boost employee performance.
- Facilitated training sessions on ServSafe, human relationship skills, and diversity awareness.
- Served on senior management team, supervising training coordinators to ensure effective program implementation.
- Achieved significant improvements in learning processes, productivity, quality, and customer satisfaction.
Skills
- Talent acquisition
- Performance management
- Policy development
- Compensation strategy
- Contract negotiation
- Vendor management
- Training development
- Labor relations
- Culture improvement
- Budget administration
- Associate relations
- FMLA, EEO, ADA & legal compliance
Certification
SHRM Essentials Certification
Timeline
Division Human Resource Manager
Kroger Fulfillment Center
07.2017 - Current
Regional Human Resource Manager
Panera Bread
04.2014 - 07.2017
Regional Training Manager
Panera Bread
02.2007 - 04.2014