Nikki Gutierrez
Rocky Mount
Summary
Dynamic sales professional with a proven track record at Fashion Store, adept in customer relationship building and sales expertise. Leveraged interpersonal communication skills to increase sales revenue and expand customer base. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and a commitment to excellence. Achieved consistent quota surpassals, underscoring a blend of strategic business development and client service acumen.
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Representative
Fashion Store
09.2024 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Roofing Laborer
Mendoza Roofing
07.2024 - 08.2024
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Promoted safe working conditions through regular equipment maintenance and hazard identification.
DoorDash
Door Dash
01.2021 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Norther Nash High School
Nash County, NC06-2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Full Professional
Interests
- I participate in a variety of outdoor recreational activities
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Sales Representative
Fashion Store
09.2024 - 11.2024
Roofing Laborer
Mendoza Roofing
07.2024 - 08.2024
DoorDash
Door Dash
01.2021 - 03.2023
High School Diploma -
Norther Nash High School
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