Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nijae Taylor

Cary

Summary

Offering strong organizational and interpersonal skills, eager to learn and grow in property management. Brings understanding of administrative tasks and tenant relations, focusing on effective communication and coordination. Ready to use and develop problem-solving and multitasking abilities in Assistant Property Manager role.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Heartland Dental
05.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Monitored patient comfort and safety during dental procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Assistant Property Manager

Bainbridge
05.2024 - Current
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in service team, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Coordinated appointments to show marketed properties.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.

Leasing Consultant

MAA Communities
02.2022 - 05.2024
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording and processing money.

Customer Service Associate

Nordstrom Rack
10.2021 - 02.2022
  • Assist customers with their purchases/process returns
  • Check customers out and offer them Nordstrom Credit Card, or join the rewards program
  • Help with stock and fulfillment team
  • Sanitize workstations and other areas of store.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on sales software system operation.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Online Grocery Associate

Walmart
09.2020 - 10.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Customer Service Clerk

Harris Teeter
11.2019 - 08.2020
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Maintained up-to-date knowledge of product and service changes.
  • Check out customers at registers when short staffed.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

High School Diploma -

Hillside High School
Durham, NC

m,

Dental Assisting Certification

Accelerated Dental Academy
Cary, NC
07.2024

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Wake Technical Community College- Southern Wake Campus
Raleigh, NC
2021

Skills

  • Adept at Multi-Line Phones
  • Appointment Scheduling
  • Team Meetings
  • Understanding of Confidentiality Laws
  • Staff Leadership
  • Customer Service
  • Data Entry
  • Fair housing regulations
  • Administrative support
  • Strong communication skills
  • Telephone and email etiquette
  • Property tours and inspections
  • Relationship building and rapport
  • Leasing and sales
  • Staff management

Timeline

Dental Assistant

Heartland Dental
05.2024 - Current

Assistant Property Manager

Bainbridge
05.2024 - Current

Leasing Consultant

MAA Communities
02.2022 - 05.2024

Customer Service Associate

Nordstrom Rack
10.2021 - 02.2022

Online Grocery Associate

Walmart
09.2020 - 10.2021

Customer Service Clerk

Harris Teeter
11.2019 - 08.2020

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Wake Technical Community College- Southern Wake Campus

High School Diploma -

Hillside High School

m,

Dental Assisting Certification

Accelerated Dental Academy

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