Niema Williams
Burlington,NC
Summary
Dynamic supply chain coordinator with proven expertise at Chick Fil A Supply, enhancing inventory management and vendor relationships. Skilled in process improvement and team training, I successfully optimized operations, reducing lead times by 20%. Adept at performance monitoring and cross-department communication, I drive efficiency and quality in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Coordinator
Chick Fil A Supply
03.2022 - 11.2025
- Coordinated supply chain logistics to optimize inventory management and ensure timely deliveries.
- Developed and maintained relationships with vendors to enhance product availability and quality.
- Implemented process improvements to streamline operations and reduce lead times in product procurement.
- Analyzed data trends to forecast inventory needs, improving stock accuracy and minimizing waste.
- Assisted in training team members on operational best practices and compliance standards.
- Monitored supply chain performance metrics, providing insights for continuous improvement efforts.
- Facilitated communication between departments to resolve issues promptly and maintain workflow efficiency.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Receiving Lead
Walmart RREW
04.2021 - 03.2022
- Oversaw receiving operations, ensuring timely and accurate processing of incoming shipments.
- Trained and mentored team members on best practices for inventory management and safety compliance.
- Implemented process improvements that enhanced efficiency in receiving workflows and reduced errors.
- Coordinated with suppliers to resolve discrepancies in shipment quantities and product quality issues.
- Managed documentation for all received goods, maintaining accurate records in inventory management systems.
- Conducted regular audits of received inventory to ensure accuracy and uphold quality standards.
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
- Managed the scheduling of incoming shipments, optimizing workflow and maintaining a balanced workload for staff members.
- Assisted in troubleshooting issues related to logistics software systems or hardware equipment used in the receiving process.
Asset Protection Associate
Walmart Distribution
04.2021 - 04.2021
- Monitored inventory levels to prevent shrinkage and ensure product availability.
- Conducted routine audits to identify discrepancies and improve accuracy in stock management.
- Collaborated with team members to implement loss prevention strategies across the distribution center.
- Trained new associates on safety protocols and asset protection procedures for compliance adherence.
- Executed surveillance operations to monitor suspicious activities and enhance overall security measures.
- Assisted in creating reports detailing loss incidents, contributing to strategic decision-making processes.
Quality Control Lead
Walmart Distribution
09.2018 - 04.2021
- Led quality assurance initiatives to enhance product integrity and compliance with company standards.
- Developed and implemented inspection protocols to ensure optimal operational efficiency in distribution processes.
- Trained and mentored team members on quality control procedures and best practices to improve performance.
- Analyzed defect trends and recommended corrective actions to minimize quality issues across operations.
- Conducted regular audits of inventory management systems, ensuring accuracy and consistency in reporting.
- Established key performance indicators (KPIs) for quality metrics, driving accountability within the team's workflow.
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Managed budgets related to quality control operations, ensuring resources were allocated effectively while minimizing costs where possible without compromising on performance standards or regulatory compliance requirements.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
Quality Control Inspector
Walmart Distribution
02.2018 - 09.2018
- Conducted thorough inspections of received products to ensure compliance with quality standards.
- Utilized barcode scanning technology for accurate inventory tracking and quality assessment.
- Identified defective items and collaborated with team to implement corrective actions.
- Developed and maintained inspection documentation for process improvement initiatives.
- Led daily quality audits, ensuring adherence to company policies and regulatory requirements.
- Inspected incoming and outgoing materials for accuracy and quality.
Receiving Unloader
Walmart Distribution
05.2016 - 07.2018
- Operated forklifts and pallet jacks to efficiently unload incoming shipments.
- Inspected received merchandise for damage and accuracy before distribution.
- Collaborated with team members to streamline unloading processes and improve workflow efficiency.
- Maintained organized work areas, ensuring compliance with safety regulations and operational standards.
- Coordinated with shipping teams to resolve discrepancies in received orders promptly.
- Upheld strict quality control standards when inspecting incoming shipments for defects or damages before acceptance.
- Expedited the receiving process, using equipment such as pallet jacks and forklifts to unload heavy merchandise safely and efficiently.
- Supported smooth warehouse operations, communicating effectively with team members and other departments regarding shipment arrivals and contents.
Symbotic Cell Operator
Walmart Distribution
07.2017 - 02.2018
- Identified opportunities for automation within the cell, resulting in increased throughput and reduced labor costs.
- Maintained accurate documentation of production data, ensuring traceability throughout the manufacturing process.
- Adhered to strict safety guidelines at all times, consistently maintaining a safe working environment for all employees within the cell area.
- Operated multiple machines simultaneously, optimizing output while maintaining product quality standards.
- Conducted root cause analysis on defects, implementing corrective actions to prevent future occurrences.
- Coordinated with engineers on equipment upgrades and modifications, successfully integrating new technologies into existing processes.
- Troubleshot equipment issues promptly, reducing potential downtime caused by malfunctions or breakdowns.
Education
High School Diploma -
Graham High School
Graham, NC06.2007
Skills
- Supply chain logistics
- Inventory management
- Vendor relationship management
- Process improvement
- Team training
- Performance monitoring
- Cross-department communication
- Documentation management
- Compliance standards
- Equipment troubleshooting
- Operational efficiency
- Audit execution
- Shipping coordination
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Relationship building
- Schedule coordination
- Document management
- Recordkeeping
- Project Support
- Staff supervision
- Problem-solving
- Time management
- Attention to detail
Certification
HACCP
Forklift
Timeline
Coordinator
Chick Fil A Supply
03.2022 - 11.2025
Receiving Lead
Walmart RREW
04.2021 - 03.2022
Asset Protection Associate
Walmart Distribution
04.2021 - 04.2021
Quality Control Lead
Walmart Distribution
09.2018 - 04.2021
Quality Control Inspector
Walmart Distribution
02.2018 - 09.2018
Symbotic Cell Operator
Walmart Distribution
07.2017 - 02.2018
Receiving Unloader
Walmart Distribution
05.2016 - 07.2018
High School Diploma -
Graham High School