Dedicated optician technician specialist with expertise in eye wear fitting, customer relationship management, and quality control. Efficiently processes orders and collaborates with optometrists to verify prescriptions, ensuring exceptional patient satisfaction.
Assisted patients in selecting eye wear that suits their needs.
Conducted preliminary eye tests and collected patient information.
Maintained optical equipment to ensure proper functioning and cleanliness.
Educated customers on lens options and frame styles available.
Processed orders for eyeglasses and contact lenses efficiently.
Collaborated with optometrists to verify prescriptions and patient requirements.
Investigated and resolved customer complaints and adjusted and repaired customer eye wear.
Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
Assisted patients with eyeglass fitting and selection processes.
Maintained inventory of optical supplies and equipment.
Scheduled patient appointments and managed front desk operations.
Educated patients on proper eye wear care and usage instructions.
Performed preliminary eye tests and recorded patient data accurately.
Collaborated with optometrists to streamline patient flow during appointments.
Operated optical equipment for lens measurements and adjustments.
Provided exceptional customer service to enhance patient experience.
Educated patients on proper care and handling of eye wear products.
Performed administrative duties such as data entry and filing paperwork.
Assisted with frame selection, lens measurements, and repairs of optical products.
Ordered new frames, lenses, and contact lenses when needed.
Consulted with customers about insurance coverage options for eye wear purchases.