Nicole T. Johnson
Charlotte,NC
Summary
Dedicated human services and education professional with over 25 years of experience supporting youth, families, and community members through comprehensive case management, academic instruction, program leadership, and community advocacy. Proven success in various roles, including case worker, office assistant, site director, and NY State teacher assistant, showcasing a versatile skill set tailored to meet diverse needs. Expertise in crisis intervention, home visitation, cross-agency collaboration, court documentation, student support services, and housing advocacy enhances the ability to drive impactful outcomes. Committed to empowering families, strengthening communities, and fostering inclusive environments rich in resources.
Overview
2025
2025
years of professional experience
Work History
Office Assistant II
White Plains School District
White Plains, NY
01.2022 - 01.2025
- Maintained and organized student arrival and dismissal data through proficient use of Excel and Infinite Campus.
- Facilitated welcoming environment for parents and visitors, contributing to community engagement. Enhanced security measures through effective operation of raptor security system.
- Facilitated efficient administrative operations by maintaining student records, handling phone inquiries, managing email communications, performing document copying, and conducting data entry tasks.
- Administered secure handling of student documentation, guaranteeing compliance with established district procedures.
Site Director
White Plains Youth Bureau
White Plains, NY
01.2023 - 01.2024
- Directed daily after-school program operations, ensuring optimal staff allocation and engaging student activities.
- Facilitated partnerships with schools, parents, and community stakeholders to promote program objectives.
- Maintained accurate attendance records, produced compliance reports, and enforced policy adherence.
- Oversaw the development and implementation of youth support services and community-based programs to address local needs.
Dance Director
White Plains Youth Bureau
White Plains, NY
01.2022 - 01.2024
- Designed and delivered engaging dance and choreography lessons for middle and high school students, fostering creativity and expression.
- Orchestrated multicultural performances, fostering community engagement and cultural appreciation.
- Directed drum corps in Westchester parades, emphasizing student talent and performance skills.
- Developed comprehensive dance curricula to enhance student engagement and skill development.
- Collaborated with community organizations to promote youth dance programs and increase participation.
Tutor (Self-Employed)
Nicole’s Zutor Pod
Remote
01.2020 - 01.2023
- Taught remote elementary students during the pandemic school year and summer.
- Provided academic instruction in Reading, Writing, Math, and Science.
- Designed interactive lessons with crafts, games, and read-aloud activities.
- Developed customized lesson plans to enhance student understanding and engagement.
- Facilitated one-on-one tutoring sessions to address individual learning needs and objectives.
- Implemented innovative teaching techniques to improve retention and academic performance.
- Assessed student progress through regular evaluations and feedback sessions.
Lead Teacher
Family Services of Westchester
White Plains, NY
01.2021 - 01.2022
- Created and delivered engaging lesson plans to foster inclusive learning environments.
- Conducted daily health checks and home visits.
- Engaged in CSE meetings and liaised with families to streamline access to vital mental health and nutrition services.
- Assessed student behavior and designed personalized interventions to promote positive classroom dynamics.
- Led a team of educators in classroom management strategies.
- Designed and implemented curriculum aligned with developmental standards.
- Developed individualized learning plans to support diverse student needs.
- Facilitated professional development workshops for teaching staff.
- Evaluated student progress and adjusted instructional methods accordingly.
- Developed and implemented individualized lesson plans to enhance student learning outcomes.
- Fostered a positive classroom environment that promoted social-emotional growth and academic achievement.
Teacher Assistant
Jewish Community Center of Mid-Westchester
Scarsdale, NY
01.2018 - 01.2020
- Supported Pre-K and Head Start classrooms in literacy, numeracy, and social development.
- Assisted in developing IEP goals and tracking student progress.
- Supported therapy services and inclusive learning practices.
Teacher Assistant
Family Services of Westchester
White Plains, NY
01.2015 - 01.2018
- Created and delivered engaging lesson plans to foster inclusive learning environments.
- Conducted daily health checks and home visits.
- Engaged in CSE meetings and liaised with families to streamline access to vital mental health and nutrition services.
- Assessed student behavior and designed personalized interventions to promote positive classroom dynamics.
Case Worker
The Children’s Village
Dobbs Ferry, NY
01.2011 - 01.2014
- Coordinated guidance for youth ages 14–21 in aftercare planning and community reintegration, ensuring compliance with court processes.
- Performed home visits to gather information and maintain accurate case files for effective case management.
- Drafted comprehensive court reports to maintain compliance with DBT and DSS standards.
- Facilitated collaboration among schools, mental health providers, and family members to enhance support services.
- Facilitated representation of youth perspectives in legal proceedings and cross-disciplinary meetings.
Life Skill Specialist - Case Worker
ABBOTT House
The Bronx, NY
2009 - 2011
- Oversaw a caseload of 121 adolescent females (ages 14–21) to facilitate successful transitions from foster care to independent living or family reunification.
- Facilitated acquisition and maintenance of essential documents, including birth certificates, state identification, social security cards, and other legal documentation for youth.
- Supported workforce readiness by assisting youth with job searches, résumé development, interview preparation, and securing employment opportunities.
- Coordinated compliance with mandated services including mental health counseling, substance abuse treatment, and other individualized service plans.
- Facilitated educational advancement by enrolling youth in high school equivalency programs, college courses, vocational training, or trade programs based on individualized goals.
- Collaborated with housing liaisons and educational coordinators to secure stable housing placements and academic continuity.
- Developed transition plans focused on life skills development, financial literacy, community integration, and long-term stability.
- Provided advocacy and mentorship to empower youth to become self-sufficient, responsible adults upon aging out of foster care or reunifying with families.
- Designed and implemented a GEMS (Girls Empowerment & Mentorship Services) program focused on self-esteem, healthy relationships, personal responsibility, and independent living skills.
- Established a community partnership with Planned Parenthood to provide comprehensive workshops on sexual health education, reproductive health, hygiene, body awareness, consent, and overall wellness.
Education
Bachelor of Science - Criminal Justice
Lincoln University
Lincoln, PA05-2000
Skills
- Case Management & Aftercare Planning
- Crisis Intervention & DBT-Informed Practices
- Court Reporting & Compliance Documentation
- Tenant & Housing Advocacy
- Youth Development & Mentoring
- CSE Participation & Family Coordination
- Community Development & Public Policy Review
- Program Operations & Data Tracking (Excel, Infinite Campus)
- Stakeholder Communication & Conflict Resolution
- Prioritization and scheduling
- Client support
- Detail-oriented data management
Timeline
Site Director
White Plains Youth Bureau
01.2023 - 01.2024
Office Assistant II
White Plains School District
01.2022 - 01.2025
Dance Director
White Plains Youth Bureau
01.2022 - 01.2024
Lead Teacher
Family Services of Westchester
01.2021 - 01.2022
Tutor (Self-Employed)
Nicole’s Zutor Pod
01.2020 - 01.2023
Teacher Assistant
Jewish Community Center of Mid-Westchester
01.2018 - 01.2020
Teacher Assistant
Family Services of Westchester
01.2015 - 01.2018
Case Worker
The Children’s Village
01.2011 - 01.2014
Life Skill Specialist - Case Worker
ABBOTT House
2009 - 2011
Bachelor of Science - Criminal Justice
Lincoln University
Community Leadership & Advocacy Experience
- Community Development Community Action Council (CDCAC), Council Member, White Plains, NY, 2020, 2025, Served as 1 of 12 council members reviewing multi-neighborhood and city-wide Community Development initiatives., Evaluated Community Development Fund applications and participated in strategic planning for multi-year funding and community resources., Collaborated with city officials to ensure equitable distribution of housing and community resources.
- PTA President – Mamaroneck Avenue School, President, White Plains, NY, 2021, 2023, Presided over executive board and general membership meetings., Served as liaison between families, teachers, and school administration., Managed budgets and acted as authorized bank signatory., Advocated for student and family needs during policy discussions.
- Tenant Association President – Madison House, President, White Plains, NY, 2024, 2025, Served as primary liaison between tenants and property management., Organized quarterly meetings to address maintenance, safety, and housing concerns., Negotiated lease-related disputes and advocated for tenant rights., Facilitated communication to strengthen residential community engagement.