Nicole Sandridge
Business Development Manager
Concord
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
Kwalu
10.2024 - Current
- Generated new business with networking and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Healthcare Account Manager/Designer
Alfred Williams & Company
1 2020 - 10.2024
- Responsible for driving new business and continuing to build on existing relationships.
- In the role of an account manager I am responsible for leading my team throughout the entire project.
- I work directly with end users, owners, GCs, A&D firms, project management companies, and furniture vendors.
- With my design background I am able to give our clients guidance along the entire process from the preliminary design phase to the final proposal sign off and order.
- I sit in on every construction call and project call to ensure we execute on all levels within the project.
Design Manager
Alfred Williams & Company
04.2013 - 12.2019
- Responsible for managing a design staff of 10+ while helping distribute workload among the design team and carrying own full workload as well.
- Focusing on commercial, healthcare, and financial institutions.
- Keeping design staff up-to-date on product training, software; i.e
- (autocad, CAP 2020-worksheet, CET, Microsoft).
- Staying knowledgeable on all new ADA, fire and electrical codes.
Interior Designer
Sedgwick Business Interiors
01.2011 - 04.2013
- Worked with a variety of clients, focusing on high education.
- Was part of the Cornell team and worked along side lead account manager on day-to-day business at the university.
- Was responsible for staying up-to-date on design software; i.e
- (autocad, CAP 2020-worksheet, CET, Microsoft)
- Had a working understanding of ADA and fire codes.
Interior Designer
Contemporary Galleries
07.2008 - 01.2011
- Worked with account managers to help prepare drawings, 3Ds, and finish boards to clients.
- Was responsible for producing installation drawings, quotes, and schedule installations.
- Stayed up-to-date on new technology and software; i.e
- (autocad, CAP 2020-worksheet, CET, Microsoft)
- Was responsible for understanding a variety of contracts ranging from State, GSA, Healthcare, and Commercial.
Education
Bachelors of Science in Interior Design -
Indiana University Of Pennsylvania
Indiana, PA 09.2004 - 05.2008
Skills
Contract Negotiation
Healthcare Contracts and GPOs
Customer Service
Problem-Solving
Time Management
Bid Packages
Client Base Retention
Proposal and Presentations
Client presentations
Microsoft
Designawards
- Living Office Specialists with Herman Miller (03/01/19)
- Healthcare Designer Of The Year with Herman Miller (2016)
- Healthcare Designer Certification with Herman Miller (2015)
Mainprojectexperience
- Working health systems and clinics all across the western part of North Carolina.
- Atrium Health/Wake Forest Baptist Health
- Novant Health
- Iredell Health
- Catawba Valley Medical Center
- Affinity Health
- Cone Health
- VA Medical Center - Salisbury
- VA Medical Center - Asheville
- McLeod Addictive Disease Center
- Northeast Digestive Center
Affiliations
2023-2024 - Women In Healthcare NC Chapter - President
2022- Women In Healthcare NC Chapter - Sponosorship Chair
Timeline
Business Development Manager
Kwalu
10.2024 - Current
Design Manager
Alfred Williams & Company
04.2013 - 12.2019
Interior Designer
Sedgwick Business Interiors
01.2011 - 04.2013
Interior Designer
Contemporary Galleries
07.2008 - 01.2011
Bachelors of Science in Interior Design -
Indiana University Of Pennsylvania
09.2004 - 05.2008
Healthcare Account Manager/Designer
Alfred Williams & Company
1 2020 - 10.2024
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