NICOLE PAULSON
Lillington
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Branch Coordinator
CenterWell Home Health
11.2021 - Current
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Coordinated and assigned service call requests.
- Ensured compliance with company policies, procedures, and regulatory requirements at all times.
- Liaised between upper management and branch personnel to facilitate effective communication channels.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Created financial dashboards to provide insights into key performance indicators.
- Managed branch inventory, ensuring adequate supply levels for daily operations.
- Oversaw financial transactions to maintain accuracy in accounting records and reduce discrepancies.
Certified Nurses Aid
Adapt Home Care
04.2016 - 03.2021
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information.
Assistant Office Manager
Harrington Physician Services
03.2004 - 01.2014
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Supervise other clerical staff and provide training and orientation to new staff.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Complete forms in accordance with company procedures.
Owner of Licensed Day Care
Right at Home Childcare
01.2000 - 01.2004
- Use computers for various applications, such as database management or word processing.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Complete forms in accordance with company procedures.
- Prepare and mail checks.
Education
Certificate - Nurses Aid
Central Carolina Community College - Dunn Center
Dunn, NC09.2016
Associate of Science - undefined
Springfield Technical Community College
Springfield, MA05.2001
Skills
- Customer and Personal Service
- Time Management
- Administration and Management
- Judgment and Decision Making
- Computers and Electronics
- Attention to detail
- Complex Problem Solving
- Excellent work ethic
- Proficient in MS office
- Account review
- Financial services
- Multi-tasking
- Friendly
Timeline
Branch Coordinator
CenterWell Home Health
11.2021 - Current
Certified Nurses Aid
Adapt Home Care
04.2016 - 03.2021
Assistant Office Manager
Harrington Physician Services
03.2004 - 01.2014
Owner of Licensed Day Care
Right at Home Childcare
01.2000 - 01.2004
Associate of Science - undefined
Springfield Technical Community College
Certificate - Nurses Aid
Central Carolina Community College - Dunn Center
Similar Profiles
Mellisa HayesMellisa Hayes
Registered Nurse, Clinical Manager at Kindred At Home/Centerwell Home HealthRegistered Nurse, Clinical Manager at Kindred At Home/Centerwell Home Health
Angela SturgillAngela Sturgill
Clincal Manager / PRN Nurse at Kindred At Home/Centerwell Home HealthClincal Manager / PRN Nurse at Kindred At Home/Centerwell Home Health
SHANIKA AUSTINSHANIKA AUSTIN
Patient Intake Coordinator at Centerwell Home Health formerly Kindred At HomePatient Intake Coordinator at Centerwell Home Health formerly Kindred At Home
Daniel JonesDaniel Jones
Paramedic at Wake County EMSParamedic at Wake County EMS
Kyndall ThomasKyndall Thomas
Cafe Team Member at Conerstone CafeCafe Team Member at Conerstone Cafe