Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Nicole Goodwin

Rockingham

Summary

Hardworking and passionate with strong organizational skills eager to secure a substitute position. Ready to help any teacher achieve their goals. I'm skilled in preparing and organizing components to maximize productivity in high-volume environments. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
08.2017 - 03.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.

Sales Associate

Rue21
07.2016 - 07.2017
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor well stocked.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.

Cashier/Sales Associate/Grocery Stocker

Food LIon
06.2010 - 11.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Arts - Medical Management

Richmond Community College
Hamlet, NC

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Cleaning and organization
  • Reliability and punctuality
  • Effective multi-tasking
  • Attention to Detail

Affiliations

  • First Methodist Church Rockingham NC

Certification

I have a First Aid Training certificate and I am also certified for CPR.

Timeline

Sandwich Artist

Subway
08.2017 - 03.2019

Sales Associate

Rue21
07.2016 - 07.2017

Cashier/Sales Associate/Grocery Stocker

Food LIon
06.2010 - 11.2015

Associate of Arts - Medical Management

Richmond Community College

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Nicole Goodwin