Nicole Goodwin
Rockingham
Summary
Hardworking and passionate with strong organizational skills eager to secure a substitute position. Ready to help any teacher achieve their goals. I'm skilled in preparing and organizing components to maximize productivity in high-volume environments. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
08.2017 - 03.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Sales Associate
Rue21
07.2016 - 07.2017
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor well stocked.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
Cashier/Sales Associate/Grocery Stocker
Food LIon
06.2010 - 11.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Medical Management
Richmond Community College
Hamlet, NCSkills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Effective multi-tasking
- Attention to Detail
Affiliations
- First Methodist Church Rockingham NC
Certification
I have a First Aid Training certificate and I am also certified for CPR.
Timeline
Sandwich Artist
Subway
08.2017 - 03.2019
Sales Associate
Rue21
07.2016 - 07.2017
Cashier/Sales Associate/Grocery Stocker
Food LIon
06.2010 - 11.2015
Associate of Arts - Medical Management
Richmond Community College