Nicole Bouchard
Monroe
Summary
Proficient in laboratory testing and administrative management. Known for exceptional attention to detail and effective communication, ensuring accurate results and efficient office operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Administrator
Southern Rust Furniture
Monroe
07.2017 - Current
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated and managed daily administrative operations of the office.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Scheduled and kept track of all incoming and outgoing shipments.
- Prepared tax documentation and balanced annual financial statements to support organizational fiscal responsibilities.
- Partnered with clients to develop personalized furniture designs.
Server
Olive Garden Restaurant
Monroe
11.2014 - 07.2018
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on restaurant policies and customer service standards.
Medical Laboratory Technician
Northern Maine Medical Center
Fort Kent
01.2011 - 06.2011
- Conducted laboratory tests to diagnose patient conditions accurately.
- Operated and maintained laboratory equipment for optimal performance.
- Prepared and analyzed specimens following strict safety protocols.
- Documented test results in electronic health record systems efficiently.
- Verified patient information and collected specimens according to established protocols.
- Performed quality control tests on laboratory equipment and supplies to ensure accuracy of results.
- Processed specimens using automated analyzers according to standard operating procedures.
- Cleaned and sterilized lab area, tools and equipment.
- Conducted microscopic examinations of body fluids such as urine or blood samples.
Medical Laboratory Technician
Lakeside Family Physicians
Charlotte
08.2005 - 08.2008
- Conducted laboratory tests to diagnose patient conditions accurately.
- Operated and maintained laboratory equipment for optimal performance.
- Prepared and analyzed specimens following strict safety protocols.
- Managed inventory of lab supplies, ensuring availability for testing.
- Documented test results in electronic health record systems efficiently.
- Ensured compliance with regulatory standards in laboratory operations.
- Verified patient information and collected specimens according to established protocols.
- Performed quality control tests on laboratory equipment and supplies to ensure accuracy of results.
- Conducted microscopic examinations of body fluids such as urine or blood samples.
Medical Laboratory Technician
Baystate Medical Center
Springfield
06.2002 - 07.2005
- Operated within the microbiology and serology department, ensuring accurate analysis and reporting of laboratory results.
- Ordered appropriate diagnostic tests in the system to ensure accurate patient care.
- Cultivated microbiology specimens by plating them onto appropriate media to facilitate optimal growth.
- Prepared and analyzed gram stains to ensure accurate identification of bacterial species.
- Performed HPV/DNA testing with precision to ensure accurate diagnostic results.
Education
Associate of Science - Medical Laboratory Technology
University of Maine At Presque Isle
Presque Isle, ME06-2002
Skills
- Quality control
- Compliance adherence
- Document management
- Customer service
- Team collaboration
- Process improvement
- Problem solving
- Effective communication
Certification
- American Society of Clinical Pathologists certified as a Medical Laboratory Technician (2002)
Timeline
Office Administrator
Southern Rust Furniture
07.2017 - Current
Server
Olive Garden Restaurant
11.2014 - 07.2018
Medical Laboratory Technician
Northern Maine Medical Center
01.2011 - 06.2011
Medical Laboratory Technician
Lakeside Family Physicians
08.2005 - 08.2008
Medical Laboratory Technician
Baystate Medical Center
06.2002 - 07.2005
Associate of Science - Medical Laboratory Technology
University of Maine At Presque Isle
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