Nicole Alsop
Charlotte
Summary
Reliable and upbeat manager successful at promoting customer loyalty, satisfatcion, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Parks Jewels
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Couture Massage Therapy
03.2022 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Manager in Charge
Evolution Aquatic Center
02.2021 - 06.2024
- Oversaw the hiring process, selecting top talent that contributed significantly to company growth and success.
- Fostered a culture of continuous improvement by encouraging employees to share ideas and take ownership of their work, resulting in higher levels of job satisfaction and operational excellence.
- Handled running payments every week.
- Championed innovative solutions to address operational challenges, leading to significant improvements in workflow efficiency and overall team performance.
Education
No Degree - Business Management
East Carolina University
Greenville, NC05.2027
High School Diploma -
Lake Norman Charter High School
Huntersville, NC05.2023
Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Verbal/written communication
- Flexible Schedule
- Cash Handling Accuracy
- Client Service
- Stocking and Receiving
- Cash Register Operation
- Complex Problem-Solving
Additional Information
Experienced in Computers, have worked with Word, Excel, and PowerPoint multiple times during jobs. Also, I took Intro to Computers during my freshman year at East Carolina University and grew my horizons on the knowledge of computers.
Timeline
Sales Associate
Parks Jewels
07.2024 - Current
Front Desk Receptionist
Couture Massage Therapy
03.2022 - 08.2024
Manager in Charge
Evolution Aquatic Center
02.2021 - 06.2024
No Degree - Business Management
East Carolina University
High School Diploma -
Lake Norman Charter High School