Nick Reyes
Broadway
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Sonic Drive-in and other establishments. Adept in customer service and bilingual communication, I excel in teamwork, problem-solving, and efficient multitasking. Achieved significant improvements in service delivery by leveraging strong time management and collaboration skills.
Overview
7
7
years of professional experience
Work History
Crew Member
Sonic Drive-in
09.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Deli Associate
Food Lion
11.2019 - 03.2020
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Crew Member
Jersey Mike's Subs
03.2017 - 11.2017
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree - English Literature
New Jersey City University
Jersey City, NJHigh School Diploma -
Wakefield High School
Raleigh, NC06.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Bilingual (English and Spanish)
- Fast typer (68 words per minute)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Sonic Drive-in
09.2023 - 06.2024
Deli Associate
Food Lion
11.2019 - 03.2020
Crew Member
Jersey Mike's Subs
03.2017 - 11.2017
No Degree - English Literature
New Jersey City University
High School Diploma -
Wakefield High School