Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nick Reyes

Broadway

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Sonic Drive-in and other establishments. Adept in customer service and bilingual communication, I excel in teamwork, problem-solving, and efficient multitasking. Achieved significant improvements in service delivery by leveraging strong time management and collaboration skills.

Overview

7
7
years of professional experience

Work History

Crew Member

Sonic Drive-in
09.2023 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Deli Associate

Food Lion
11.2019 - 03.2020
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Crew Member

Jersey Mike's Subs
03.2017 - 11.2017
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

No Degree - English Literature

New Jersey City University
Jersey City, NJ

High School Diploma -

Wakefield High School
Raleigh, NC
06.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Bilingual (English and Spanish)
  • Fast typer (68 words per minute)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Member

Sonic Drive-in
09.2023 - 06.2024

Deli Associate

Food Lion
11.2019 - 03.2020

Crew Member

Jersey Mike's Subs
03.2017 - 11.2017

No Degree - English Literature

New Jersey City University

High School Diploma -

Wakefield High School
Nick Reyes