Nicholas Fontana
Charlotte,NC
Summary
Recent Business Management graduate with a commitment to supporting team success while continuously pursuing personal growth. Known for being highly adaptable, dependable, and detail-oriented, with strong communication skills and a focus on problem-solving. Eager to bring a positive attitude, a collaborative mindset, and a dedication to achieving results in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Self-Employed Driver
Uber
07.2024 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Retail Sales Associate
Dick’s Sporting Goods
01.2022 - 12.2022
- Applied business and product knowledge to solve customer needs.
- Addressed, researched, and resolved customer issues.
- Suggested additional products and services to increase sales.
- Delivered consistent high-quality service to maintain customer loyalty.
- Utilized POS system to process cash, credit card and mobile pay transactions.
Server
The Deluxe
01.2021 - 08.2021
- Communicated professionally with customers, colleagues, and supervisors.
- Listened to guest needs and responded promptly for personalized service.
- Managed orders and payments with POS system.
- Assigned and arranged tables for large groups.
- Supported bussers with table-cleaning during high-volume shifts.
Education
Bachelor of Science (B.S.) - Business Administration
East Carolina University
12.2024
Skills
- Communication
- Data analysis
- Multitasking
- Creativity
- Problem Solving
- Time Management
- Reliability
- Attention to detail
- Flexibility
Timeline
Self-Employed Driver
Uber
07.2024 - Current
Retail Sales Associate
Dick’s Sporting Goods
01.2022 - 12.2022
Server
The Deluxe
01.2021 - 08.2021
Bachelor of Science (B.S.) - Business Administration
East Carolina University
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