Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Gonzalez

Hudson

Summary

Energetic and personable, well-suited for roles requiring strong personal interaction and relationship building. Understanding of customer service techniques, combined with effective communication and organizational skills. Reliable and strong team oriented.

Overview

4
4
years of professional experience

Work History

Sales Associate

7 Brew
10.2024 - Current
  • Processed transactions efficiently, ensuring accuracy and speed at checkout.
  • Collaborated with team members to meet daily sales targets and improve customer service.
  • Participated in store promotional events, contributing to increased foot traffic and engagement.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Pelican's Shift Manager

Pelican's Snoballs
03.2022 - 10.2023
  • Assisted in daily operations by managing staff schedules and coordinating shift changes.
  • Learned safety protocols to ensure compliance with workplace regulations.
  • Supported inventory management by monitoring stock levels and reporting discrepancies.
  • Communicated effectively with team members to enhance workflow efficiency.
  • Trained new employees on operational procedures and customer service standards.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

High School Diploma -

Hibriten High School
Lenoir, NC

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

7 Brew
10.2024 - Current

Pelican's Shift Manager

Pelican's Snoballs
03.2022 - 10.2023

High School Diploma -

Hibriten High School

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Amanda Gonzalez