Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nicholas Shue

Concord

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
08.2023 - 02.2025
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.

Bagger/Cashier

Harris Teeter
07.2019 - 08.2023
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.

Barista

Starbucks
07.2021 - 04.2023
  • Controlled line and crowd with quick, efficient service.
  • Curated hot and cold beverages to order, ensuring customer satisfaction.
  • Assisted customers at the point of service, efficiently taking orders and helping the customer with recommendations when needed.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Bachelor of Science - Archaeology And Sociology

Western Carolina University
Cullowhee, NC
05-2026

High School Diploma -

Hickory Ridge High School
Harrisburg, NC
06-2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Cash register operation
  • Espresso machine operation
  • Beverage preparation
  • Menu memorization

Affiliations

  • Phi Mu Alpha Sinfonia

Timeline

Barista

Starbucks
08.2023 - 02.2025

Barista

Starbucks
07.2021 - 04.2023

Bagger/Cashier

Harris Teeter
07.2019 - 08.2023

Bachelor of Science - Archaeology And Sociology

Western Carolina University

High School Diploma -

Hickory Ridge High School
Nicholas Shue