Nicholas Shue
Concord
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
08.2023 - 02.2025
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
Bagger/Cashier
Harris Teeter
07.2019 - 08.2023
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
Barista
Starbucks
07.2021 - 04.2023
- Controlled line and crowd with quick, efficient service.
- Curated hot and cold beverages to order, ensuring customer satisfaction.
- Assisted customers at the point of service, efficiently taking orders and helping the customer with recommendations when needed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Science - Archaeology And Sociology
Western Carolina University
Cullowhee, NC05-2026
High School Diploma -
Hickory Ridge High School
Harrisburg, NC06-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cash register operation
- Espresso machine operation
- Beverage preparation
- Menu memorization
Affiliations
- Phi Mu Alpha Sinfonia
Timeline
Barista
Starbucks
08.2023 - 02.2025
Barista
Starbucks
07.2021 - 04.2023
Bagger/Cashier
Harris Teeter
07.2019 - 08.2023
Bachelor of Science - Archaeology And Sociology
Western Carolina University
High School Diploma -
Hickory Ridge High School