Nicholas Martin
Fayetteville
Summary
Dynamic Center Medical Specialist at Grifols Biomat USA with proven expertise in employee training and documentation accuracy. Adept at fostering customer satisfaction and enhancing team collaboration. A quick learner skilled in problem-solving, I consistently prioritize service goals while ensuring compliance with healthcare regulations. Committed to achieving excellence in all endeavors.
Overview
19
19
years of professional experience
Work History
Center Medical Specialist
Grifols Biomat USA
Fayetteville
10.2019 - Current
- Performed tests to check for reactive markers and counseled on results.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assist in employee training and coaching regarding medical SOPs, as necessary.
- Travel to other donation centers that need assistance and coverage.
Lead Plasma Processor
Grifols Biomat USA
Fayetteville
10.2019 - Current
- Collects and processes donor samples for processing and testing.
- Packs units for final shipment, packs samples, and prepares the shipping box to send samples for testing.
- Maintains active communication with all other service areas to ensure accurate documentation and quality.
Donor Center Technician
Grifols Biomat USA
Fayetteville
10.2019 - Current
- Conducts pre-donation medical screening in accordance with established guidelines.
- Maintains accurate and thorough documentation of necessary records.
- Builds rapport with donors to ensure overall customer satisfaction with the center, to support long-term donations.
Phlebotomist
Grifols Biomat USA
Fayetteville
10.2019 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to HIPAA guidelines regarding patient privacy.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Lead Line Cook
On The Border
Fayetteville
01.2006 - 08.2019
- Responsible for training and supervising new employees.
- Set up the kitchen to the guidelines established by company standards.
- Organized all shipments of produce and soft goods.
Assistant Instructor
Ra Long Ma Martial Arts
Fayetteville
01.2006 - 09.2015
- Teaching students to improve themselves as a person.
- Keeping up to date and maintaining a curriculum for students to follow.
- Ensured that all safety regulations are followed during classes or activities.
Education
Basic EMS Certificate -
FTCC
Fayetteville NC10-2021
Jack Britt High School
Fayetteville, NC06-2008
Skills
- Time management
- Quick, and adaptive learner
- Teaching Experience
- Employee training
- Customer service
- Team collaboration
- Documentation accuracy
- Problem solving
- Multi-tasking
- Goal setting
Timeline
Center Medical Specialist
Grifols Biomat USA
10.2019 - Current
Lead Plasma Processor
Grifols Biomat USA
10.2019 - Current
Donor Center Technician
Grifols Biomat USA
10.2019 - Current
Phlebotomist
Grifols Biomat USA
10.2019 - Current
Lead Line Cook
On The Border
01.2006 - 08.2019
Assistant Instructor
Ra Long Ma Martial Arts
01.2006 - 09.2015
Basic EMS Certificate -
FTCC
Jack Britt High School
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