Nicholas Keifer

Focus on safety, accuracy, and leadership. Responsible for supervising field technicians, ensuring quality control, and providing on-site training and support. Skilled in using locating equipment to identify underground utilities and resolve field issues efficiently. Strong communicator and team leader with a commitment to operational excellence.

• Ensure the safety and security of the facility, inmates and staff
• Maintained a successful multi-million dollar budget and finances for the detention center.
• Documented, researched and resolved customer service issues.
• Approached and solved problems with initiative and sound judgment.
• Forecasted financial initiatives detailing annual and long-term objectives.
• Researched competitors to gain insights in minimizing risks and enhancing margins.
• Maintained all computer systems inside the facility
• Assigned work to subordinates and monitored performance, policy compliance and appropriate use of force.
• Oriented new officers and led group or individual training in facility protocols.

• Ensured the cleanliness of the restaurant
• Interacted with customers in a busy, crowded environment
• Cooked meals to order
• Helped solve problems with unsatisfied customers
• Operated cash register received and dispensed correct change
• Trained and supervised new employees.

• Interacted with customers in a busy, crowded restaurant
• Helped solve problems with unsatisfied customers
• Applied courtesy and problem-solving skills
• Operated cash register received and dispensed correct change
• Trained and supervised new cashiers and other front-end personnel.