Nicholas Gauntner
Murphy
Summary
Self-motivated security professional dedicated to enhancing safety and operational efficiency. Strong interpersonal and analytical skills drive effective communication and relationship management within high-pressure environments. Committed to fostering a secure and welcoming atmosphere while meeting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Harrahs Valley River Casino
Murphy
01.2025 - Current
- Monitored casino premises to ensure safety and security, contributing to a welcoming environment for all guests.
- Responded promptly and effectively to incidents and emergencies.
- Enforced casino policies and regulations among patrons and employees.
- Documented daily activities and incidents, ensuring accurate records of equipment damage and unauthorized persons.
- Coordinated daily tasks to align with service objectives, enhancing operational efficiency.
Storm Damage Expert Sales
Majestic Roofing Inc
Charlotte
04.2024 - Current
- Established and maintained a network of clients, contractors, and suppliers to support business growth.
- Negotiated contracts with clients to secure favorable terms and enhance profit margins.
- Managed sales process from initial contact through contract signing, including follow-up communication post-sale.
- Developed tailored sales proposals and presentations resulting in a high closing rate.
- Conducted site inspections to assess roofing needs, identify potential issues, and provide accurate cost estimates.
- Provided product knowledge and recommendations to customers, fostering satisfaction and repeat business.
- Collaborated with operations team to ensure timely delivery of materials and project completion.
- Implemented targeted marketing campaigns to generate leads and improve brand visibility in local markets.
Asset Protection Agent
Nordstrom
Charlotte
01.2022 - 01.2024
- Prevented asset loss through surveillance, package checks, and enforcement of security laws.
- Controlled inventory loss by implementing asset protection strategies.
- Compiled incident reports on crime, burglary, and theft to inform security measures and response strategies.
- Monitored safety concerns and directed traffic to ensure a safe environment for customers and employees.
- Responded to customer inquiries and diffused escalated situations to ensure security and service quality.
- Mentored employees on safety techniques and compliance rules.
- Fostered an inclusive environment for employees and customers by promoting diversity and respect.
- Built professional relationships with local law enforcement and organizations to enhance collaboration on security initiatives.
Loss Prevention Officer
The Westin Charlotte
Charlotte
05.2021 - 10.2021
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Executed daily store walk-throughs to proactively identify and mitigate potential security risks.
- Monitored CCTV footage to detect and address safety and security issues in real time.
- Detected suspicious activities and watched for criminal acts and rule infractions
- Documented incidents of property damage, theft, unauthorized persons, and unusual occurrences to provide accurate records for investigation and resolution.
- Continuously patrol premises to secure patrons and property
- Maintained the employee entrance and signed in vendors.
- Provided strong communication skills as well as safety and security in a 750-room luxury hotel.
Loss Prevention Officer
W Hotel
Fort Lauderdale
10.2019 - 06.2021
- Perform daily functions as it relates safety and security at a 517-room luxury hotel
- Operated and monitored CCTV system, protected hotel assets, conducted investigations, completed detailed reports, administered first aid, enforced rules and regulations, provided dignitary protection, managed access control, responded to emergency situations, and maintained intricate knowledge of fire alarm system.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Addressed emergency situations involving safety hazards and threats to life or property, deescalating conflicts and directing shoppers to safety.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Assistant Baseball Coach
Westminster Academy
Fort Lauderdale
09.2019 - 06.2021
- Direct involvement in the facilitation of all athletic functions relating to baseball operations at an exclusive private high school
- Trained and instructed student athletes in fundamentals, advanced skills, sportsmanship, nutrition, physical conditioning, individual development, and academic accountability while acting as a mentor and positive role model.
- Supported head coach in practice organization, game strategy development, skill enhancement, field maintenance, and recruitment of prospective student-athletes.
- Guided players in mastering specific position requirements, including pitching and catching, during practices and games.
- Assessed players' skills by closely monitoring players during practice and competitions.
- Oversaw strength training and conditioning programs, ensuring athletes achieved optimal physical performance throughout season.
- Planned exercise regimens targeting individual needs and enhancing personal results.
- Cultivated strong relationships with school administration, athletic donors, parents, and student body to support baseball program initiatives.
- Supervised and coordinated staff, assessing program details and experts in each role.
Education
B.A. - Sports Marketing and Management
University of Northwestern Ohio
Lima, OHSkills
- Security systems
- Surveillance expertise
- CCTV surveillance
- Emergency response
- Monitoring systems
- Incident reporting
- Report writing
- CPR certification
- Customer service
- Conflict de-escalation
- Relationship management
- Detail-oriented
Certification
- First Aid Certification
- CPR Certification
Timeline
Security Officer
Harrahs Valley River Casino
01.2025 - Current
Storm Damage Expert Sales
Majestic Roofing Inc
04.2024 - Current
Asset Protection Agent
Nordstrom
01.2022 - 01.2024
Loss Prevention Officer
The Westin Charlotte
05.2021 - 10.2021
Loss Prevention Officer
W Hotel
10.2019 - 06.2021
Assistant Baseball Coach
Westminster Academy
09.2019 - 06.2021
B.A. - Sports Marketing and Management
University of Northwestern Ohio