Nicholas D. Cleveland
Raleigh
Summary
Moved from Atlanta, G.A. to Raleigh, N.C. June,2024. Joined the Barcelona Wine Bar team as a Manager after leaving a General Manager position from the Atlanta, Barcelona Wine Bar.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Barcelona Wine Bar
01.2023 - 01.2024
- Within my time at Barcelona I have been responsible for every aspect of the business
- All administrative duties including, Scheduling/Labor, Beverage inventory, Training/Onboarding, Daily menu changes, Guest engagement/Recovery and Disciplinary actions
- Mentored and developed hourly staff to management and management to upper management
- Financial literacy and understanding the COGS to make smart decisions to manage the business with a full picture lens
- Manager, Raleigh, N.C.2024
General Manager
The Ivy
09.2021 - 12.2022
- All FOH operations, Staffing, Training and ordering/inventory
- Oversaw all private functions including weddings to small gatherings
- Worked in both locations owned by South Capital Partners
- The Ivy has5 bars and one restaurant (Smokeshow BBQ) located in Buckhead
- The Family Dog is a local bar and family restaurant in Virgina Highlands
Manager
Gato
01.2019 - 04.2020
- Day-to-day operational oversight for an upscale dining venue owned and operated by Chef Bobby Flay
- Duties included: procurement, storage, and disbursement of food and beverage inventories; administrative oversight functions related to vendor relations and contract performance; hiring, training and management of staff; occupancy management; payroll-related administrative functions; planning and execution of staff meetings and training events; and, various customer service duties to assure to consistent execution of an exceptional dining experience
Assistant General Manager
The Smith
08.2016 - 01.2019
- Management of general and shift-specific operations for two full-service restaurants (seating approximately300 patrons), both owned and operated by head chef, Brian Ellis and partner, Jeff Lefcourt
- Duties included: training/supervision of food and beverage staff; administrative oversight functions (inventory & budget management, staffing, scheduling, training and education); and employee performance management to assure adherence to core principles and the employee code of conduct standards
General Manager
The Meatball Shop
10.2013 - 07.2016
- Management/administrative duties spanning multiple functions over a lengthy tenure of employment (promotion from kitchen manager to assistant general manager and ultimately, to general manager)
- Duties included: consistent delivery of high-quality dining experience for patrons; budgeting and inventory control; staff leadership; customer service operations and Payroll
Education
Associate of Arts -
White Pines College
Raymond, NH01-1998
Skills
- General hospitality-related management & overall facilities leadership
- Hiring, training, and supervision of staff and other employee resources
- Vendor contract fulfillment and performance of related oversight duties
- Administrative functions related to budget oversight and inventory control
- Executive committee participation experience, including menu planning
- Diversity of leadership roles respecting a variety of hospitality-type settings
Accomplishments
- Development of comprehensive orientation and training program for employees
- Successful oversight of compliance inspections by various health inspectors
- Facilities transition from commissary-style production to in-house operations
Certification
Serve safe Certified
Timeline
General Manager
Barcelona Wine Bar
01.2023 - 01.2024
General Manager
The Ivy
09.2021 - 12.2022
Manager
Gato
01.2019 - 04.2020
Assistant General Manager
The Smith
08.2016 - 01.2019
General Manager
The Meatball Shop
10.2013 - 07.2016
Associate of Arts -
White Pines College
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