Nicholas Crabtree
Management And Training
Asheville
Summary
Dynamic hospitality leader and full-stack web developer with over 21 years of experience in restaurant operations, team leadership, and customer service. Expertise in creating inviting environments, streamlining workflows, and mentoring diverse teams to achieve exceptional results. Recently trained in software engineering, combining analytical thinking with technical proficiency to enhance modern retail and service roles. Dedicated to fostering community and enriching lives through thoughtful leadership, operational excellence, and authentic connections.
Overview
21
21
years of professional experience
Work History
Sous Chef
University of Colorado Dining Services
06.2019 - 12.2024
- - Led a team producing 2,700+ lbs of food daily, serving over one million meals annually
- - Maintained HACCP compliance and adjusted workflows to meet production goals
- - Mentored staff and upheld cleanliness and safety standards across commissary operations
Assistant General Manager
Half Fast Subs
11.2017 - 03.2019
- - Managed daily operations, created training materials, and led cross-functional teams
- - Negotiated vendor pricing and improved product sourcing
- - Trained staff across all positions, ensuring smooth service and strong team cohesion
Bartender/Manager
Kitty Cat Klub
10.2009 - 08.2017
- - Delivered high-volume bar service while maintaining a safe and welcoming environment
- - Trained bartenders in cocktail recipes and service standards
- - Coordinated event logistics and performer payments
FOH Team Lead
Mezzanine / D’Amico and Sons
10.2011 - 07.2014
- - Delegated FOH roles and maintained service quality
- - Supported disciplinary processes and fostered team collaboration
Kitchen Manager & Corporate Trainer
Johnny Rockets
06.2004 - 06.2005
- - Trained new hires and managers in cooking techniques and service protocols
- - Managed inventory and BOH staff during peak and off-peak hours
- - Created promotional events and supported company-wide initiatives
Education
Certificate - Software Engineering
Fullstack Academy
03.2025
Bachelor of Arts - Cultural Studies & Comparative Literature
University of Minnesota
05.2009
Skills
- - Customer Experience & Guest Relations
- - Team Leadership & Staff Development
- - Workflow Optimization & Vendor Coordination
- - POS Systems & Operational Technology
- - Safety Compliance & Sanitation Standards
- - Communication & Cross-Functional Collaboration
Timeline
Sous Chef
University of Colorado Dining Services
06.2019 - 12.2024
Assistant General Manager
Half Fast Subs
11.2017 - 03.2019
FOH Team Lead
Mezzanine / D’Amico and Sons
10.2011 - 07.2014
Bartender/Manager
Kitty Cat Klub
10.2009 - 08.2017
Kitchen Manager & Corporate Trainer
Johnny Rockets
06.2004 - 06.2005
Bachelor of Arts - Cultural Studies & Comparative Literature
University of Minnesota
Certificate - Software Engineering
Fullstack Academy
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