Nicalilah Dawson
Burlington
Summary
Hard working individual with variety of work experiences. Attain a position that will enable me to use my strong communication skills, customer service background, and my ability to work well with others.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Conduit Global
- Consumers as a CPSS worker.
Housekeeping Specialist
Grace Federal Solutions
01.2024 - 01.2025
- Preform daily cleaning tasks including mopping, sweeping, vacuuming, sanitizing restrooms, lobby areas, labs and offices according to protocol. Monitored and replenish supplies such as toilet paper, paper towels, soaps and cleaning solutions ensuring availability and proper use. Disposed of waste and recycling.
Receptionist/ Personal Assistant
Matchpoint Enterprises
01.2022 - 01.2024
- Greeted customers, clients and visitors entering the establishment and ensured they feel welcomed. Managed front office operations which included scheduling, logging incoming and outgoing mail, filling, and placing orders. Efficiently answered and directed incoming calls in a timely and professional manner. Fulfilled every need the company’s owner and employees had from personal to professional.
Sales Associate/ Key Holder
Saks Fifth Avenue
01.2018 - 01.2022
- Assist an average of 50 customers per day in finding or selecting items, providing recommendations, stock replenish and organize inventory with accuracy and efficiency, maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases, provide outstanding customer service.
Paraprofessional
Trinity Wellness
06.2018 - 08.2020
- Provides working with consumers with mental health and substance use disorders. one-on-one interventions to develop coping skills building and Independent Living Skills Building for the population diagnosed with mental health and substance abuse. Provides therapeutic skill building, record keeping of pertinent documentation related to mental health and substance abuse cases. Provides in-home support counseling for risk consumers. Work one-on-one with consumers to help develop social and community skills.
Education
Associates - Culinary Arts
Wake Tech Community College
Raleigh, NC01.2020
Skills
- Communication skills
- Customer service
- Organization skills
- Ability to understand and carry out oral and written instructions and request
Section name
- Hashim Coward
- Small Business Resources!
- Revitalizing Our Community!
- Strengthening Education!
- Mortgage Consultant
- Direct 202-802-6366
- Cell 202-455-3051
- Direct Funding Source!
- Fb Facebook
Timeline
Housekeeping Specialist
Grace Federal Solutions
01.2024 - 01.2025
Receptionist/ Personal Assistant
Matchpoint Enterprises
01.2022 - 01.2024
Paraprofessional
Trinity Wellness
06.2018 - 08.2020
Sales Associate/ Key Holder
Saks Fifth Avenue
01.2018 - 01.2022
Customer Service Representative
Conduit Global
Associates - Culinary Arts
Wake Tech Community College
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