Overview
Work History
Education
Skills
Timeline
Generic

Nia Davis

Charlotte

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
Concord
07.2023 - Current
  • Updated customers on order status and delivery details to enhance satisfaction.
  • Processed refunds, returns and exchanges efficiently.
  • Oversaw online orders for accuracy and timely processing to improve customer experience.
  • Collaborated with team members to efficiently fulfill customer requests, ensuring prompt service.

Front Desk Receptionist

Twisted Spine Rehabilitation
College Park
06.2022 - 08.2023
  • Greeted patients warmly, providing essential information about services to enhance their experience.
  • Answered phone calls, addressing inquiries regarding treatment options to support patient decision-making.
  • Answered incoming calls, redirected callers to appropriate personnel or departments, and took messages.
  • Assisted with scheduling appointments for clients and visitors, ensuring efficient management of office traffic.

Education

Bachelor of Science - Cyber Security

University of North Carolina At Greensboro
Greensboro, NC
05-2029

High School Diploma -

North Mecklenbrug Highschool
Huntersville, NC
06-2025

Skills

  • Customer service
  • Problem-solving abilities
  • Time management
  • Team collaboration
  • Communication

Timeline

Online Personal Shopper

Walmart
07.2023 - Current

Front Desk Receptionist

Twisted Spine Rehabilitation
06.2022 - 08.2023

Bachelor of Science - Cyber Security

University of North Carolina At Greensboro

High School Diploma -

North Mecklenbrug Highschool
Nia Davis