Nfynitie Walters
Burlington
Summary
Dynamic retail professional with extensive experience at Journeys, excelling in customer service and problem-solving. Proven ability to enhance client satisfaction through personalized assistance and attention to detail. Skilled in teamwork and maintaining an organized environment, consistently driving sales and fostering loyalty among customers.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Journeys
06.2016 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Hairstylist
Spruce Hair
06.2021 - 02.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Manager
Vans
07.2019 - 06.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Aveda Institute
06.2021
Bartlett Yancey High
06.2014
Skills
- Customer service
- Teamwork
- Problem-solving
Timeline
Hairstylist
Spruce Hair
06.2021 - 02.2025
Manager
Vans
07.2019 - 06.2021
Retail Sales Associate
Journeys
06.2016 - Current
Aveda Institute
Bartlett Yancey High
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