Nevien Morkos
Harrisburg
Summary
Proficient healthcare professional with a strong background in patient safety and medication administration. Recognized for effective communication and teamwork skills, contributing to improved patient outcomes and operational efficiency in pharmacy settings.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Agency CNA
Clipboard
Charlotte
10.2025 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Certified Pharmacy Technician
Harris Teeter Pharmacy
Mint Hill
01.2023 - Current
- Processed and filled prescriptions accurately for customer orders.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Trained new pharmacy technicians on operational procedures and systems.
Pharmacy Technician
CVS Pharmacy
Winston-Salem
01.2021 - 12.2022
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Shift Manager
Taco Bell
Winston-Salem
10.2018 - 12.2020
- Supervised team members during shifts to ensure efficient operations.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels and ordered supplies as needed for daily operations.
- Ensured compliance with health and safety regulations in food preparation areas.
- Scheduled shifts for staff based on peak hours and employee availability.
- Coordinated with upper management to implement promotional campaigns effectively.
Education
Associate of Applied Science - Diagnostic Medical Sonography
South Piedmont Community College
Monroe, NC03-2028
High School Diploma -
West Forsyth High School
Clemmons, NC05-2021
Skills
- Patient care and safety
- Medication administration
- Inventory management
- Customer service
- Effective communication
- Team collaboration
- Communication & teamwork
- Time management & adaptability
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Certification
Certified Nursing Assistant (CNA I)
North Carolina Nurse Aide I Registry
Listing Number: 607069
Issued: 08/16/2025 | Expires: 08/31/2027
North Carolina Nurse Aide I Registry
Listing Number: 607069
Issued: 08/16/2025 | Expires: 08/31/2027
References
References available upon request.
Timeline
Agency CNA
Clipboard
10.2025 - Current
Certified Pharmacy Technician
Harris Teeter Pharmacy
01.2023 - Current
Pharmacy Technician
CVS Pharmacy
01.2021 - 12.2022
Shift Manager
Taco Bell
10.2018 - 12.2020
Associate of Applied Science - Diagnostic Medical Sonography
South Piedmont Community College
High School Diploma -
West Forsyth High School