Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nevaeh M. -Coleman

Charlotte

Summary

Dedicated professional with strong guest engagement, flexibility , and reliability skills. Experienced in public speaking , customer service , managing inventory, and maintaining organization in fast-paced environments. Committed to ensuring exceptional service and satisfaction.

Overview

3
3
years of professional experience

Work History

Biologics Assistant

OneBlood
08.2024 - 03.2025
  • Assisted in managing inventory systems for blood donation supplies and equipment.
  • Conducted data entry and maintained accurate records of donor information.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted in preparation of laboratory samples and reagents for experiments.
  • Maintained cleanliness and organization of laboratory equipment and workspaces.
  • Managed specimen sample handling, receiving, storage and inventory.

Server/To-Go Specialist

Waffle House
07.2022 - 12.2024
  • Provided exceptional customer service & ensuring guest satisfaction .
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Memorized menu items and daily specials to enhance guest experience through informed recommendations.
  • Adapted quickly to changing restaurant environments during peak service hours.


Seasonal Server /Host

Myrtle Beach International Airport
09.2022 - 02.2023
  • Welcomed guests and managed seating arrangements to optimize flow and guest experience.
  • Implemented reservation management system, improving booking efficiency and reducing wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Delivered exceptional customer service in fast-paced environment.
  • Managed multiple tables efficiently, ensuring timely order processing.

Education

High School Diploma -

James Madison Highschool
Norcross, GA

Certificate in Biologics : Manufactoring -

OneBlood Training
Charlotte, NC

Skills

  • Guest engagement
  • Team collaboration
  • Point of sale operation
  • Sharp critical thinker
  • Attention to detail
  • Reliability and punctuality
  • Public speaking

Languages

English
Chinese (Mandarin)
Spanish

Timeline

Biologics Assistant

OneBlood
08.2024 - 03.2025

Seasonal Server /Host

Myrtle Beach International Airport
09.2022 - 02.2023

Server/To-Go Specialist

Waffle House
07.2022 - 12.2024

High School Diploma -

James Madison Highschool

Certificate in Biologics : Manufactoring -

OneBlood Training
Nevaeh M. -Coleman