Nevaeh Brazil
Charlotte
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Club Associate
Bass Pro Shops
04.2025 - Current
- Assisted customers with credit card applications, ensuring accuracy and completeness throughout the submission process.
- Educated customers on card benefits, features, and reward program perks to promote informed decision-making.
- Set up new customer accounts and print credit cards on-site for immediate use.
- Delivered clear explanations of terms and conditions, ensuring customer understanding and compliance.
- Consistently met or exceeded daily and monthly application and activation quotas.
Front Desk Associate
Crunch Fitness
03.2024 - 10.2024
- Supervising delinquent accounts and communicating regarding payments
- Compiling daily production reports, including employee performance and sales numbers
- Managing marketing on multiple platforms
- Scheduling training sessions and other services provided by the gym
- Providing leadership and guidance to team members, ensuring tasks are completed on time and to a high standard
Assistant Manager
Auto Glass Now
02.2023 - 11.2023
- Provided quotes for services over the phone, in-shop, and through email.
- Dispatched technicians and provided timely updates to customers upon request.
- Processed payments for in-shop and mobile jobs while resolving discrepancies.
- Coordinated with other departments to ensure a smooth flow of operations with onsite team members, customers, and vendors.
- Ensured compliance with safety regulations and company policies.
Administrative Assistant
Community Provider Coalition
01.2021 - 02.2023
- Conducted audits of policies.
- Managed and maintained email communications between the company and clients/prospects.
- Ensured confidentiality while handling sensitive documents to meet HIPAA standards and requirements.
- Successfully completed projects as assigned by management and/or requested by employees.
- Developed and organized event planning details using Microsoft Word to submit quotes.
Education
Associate in Science -
Gaston College
12.2025
Clinical Lab Assistant Certificate -
Carolina School of Phlebotomy
06.2025
High school Diploma - undefined
AL Brown High School
05.2021
Skills
- Product and service knowledge
- Task Delegation
- Operations Management
- Marketing knowledge
- Employee engagement
- Orienting and training
- Customer rapport
- Policy administration
- Sales Strategies
- Retail Operations
- Google Drive
- Negotiation
- Safety procedures
- Data entry
- Public relations
- Promotional event support
Timeline
Club Associate
Bass Pro Shops
04.2025 - Current
Front Desk Associate
Crunch Fitness
03.2024 - 10.2024
Assistant Manager
Auto Glass Now
02.2023 - 11.2023
Administrative Assistant
Community Provider Coalition
01.2021 - 02.2023
High school Diploma - undefined
AL Brown High School
Associate in Science -
Gaston College
Clinical Lab Assistant Certificate -
Carolina School of Phlebotomy