Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nevaeh Antrum

Gastonia

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Chic-Fil-A
06.2025 - Current
  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with team members to ensure timely food preparation and delivery during peak hours.
  • Operated kitchen equipment safely while adhering to food safety standards and protocols.
  • Adapted quickly to changing tasks, demonstrating flexibility in a fast-paced environment.
  • Engaged with guests to promote menu items and encourage repeat business through friendly interactions.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Pizza Maker

Bellacino's Pizza & Grinders
03.2025 - 06.2025
  • Prepared high-quality pizzas using standardized recipes and techniques
  • Operated commercial kitchen equipment, ensuring safety and cleanliness standards
  • Collaborated with team members to maintain efficient workflow during peak hours
  • Assisted in inventory management, monitoring ingredient levels for timely replenishment
  • Achieved consistent product quality through attention to detail in preparation methods

To-Go Server

Texas Roadhouse
06.2023 - 03.2025
  • Delivered exceptional customer service in high-paced restaurant environment.
  • Prepared and packaged to-go orders accurately and efficiently for customers.
  • Maintained cleanliness and organization of dining area and to-go station.
  • Assisted kitchen staff with order assembly during peak hours to ensure timely service.
  • Adapted quickly to menu changes and daily specials, enhancing customer experience.
  • Handled cash transactions with accuracy while maintaining a balanced register.
  • Gathered customer feedback to improve service quality and overall satisfaction.
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.

Education

Bachelor of Science - Nursing

University of South Carolina
Columbia, SC
05-2029

High School Diploma -

Ashbrook
Gastonia, NC
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Valid Driver's license
  • Complex Problem-solving

Certification

Servsafe manager certification.

Timeline

Crew Member

Chic-Fil-A
06.2025 - Current

Pizza Maker

Bellacino's Pizza & Grinders
03.2025 - 06.2025

To-Go Server

Texas Roadhouse
06.2023 - 03.2025

Bachelor of Science - Nursing

University of South Carolina

High School Diploma -

Ashbrook

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Nevaeh Antrum