Nello Paolucci

Spent time interacting directly with potential buyers, selling vehicles while also building relationships for potential repeat business and referrals

Took a step into the service department of the dealership and started working in the office, organizing, scanning and filing deals made to make sure that records were kept in a timely and organized manner

I was also the shuttle driver when needed, trusted with transporting customers, parts delivery and bank statements and delivery for the dealership.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Gave detailed explanations and guidance to what a customer was specifically looking for and guiding them towards what they were looking for.

• Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
• Was accountable of my squad as well as never losing any gear used while conducting training
• Extensive leadership from not only my squad but among adjacent platoons of 42 Marines, coordinating so that operations go smoothly and according to plan
• Expandable skill set branching from not only my primary occupation but to support others occupations that I worked with.
• Adaptability within stressful situations, giving me the ability to think rationally and coherently

• Worked at the location as a summer job while I was still in High School. Worked my way up from a cashier in a single food stand to an Area Lead, in charge of 9 different food stands throughout the park
• Resolving customer complaints adequately and efficiently, making sure to keep customer satisfaction along with cohering with the business's policies
• Restocking and making sure the status of not only the stand but the workers, are up to par with the needs of the park.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Worked close ties with others throughout the park, ensuring the safety and satisfaction of not only the customers but the park as well is a priority