Nellie S. Hairston
Stoneville
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Sentara Inc.
08.2009 - Current
- Served as lead CNA in a 36-patient unit, assisting LPN and RN supervisors.
Lead Registered Medical Assistant
CHMG Gosrani Optimal Health
04.2019 - 08.2022
- Supported internal medicine providers in primary and specialty care (including BHRT Bio-Identical Hormonal Replacement Therapy).
- Coordinated procedures and prior authorizations for medications and treatments.
- Performed phlebotomy, injections (Vitamin B12, Testosterone, Vaccines, PPD), and triage intake visits.
- Managed front desk operations: patient check-in/out, scheduling, and records.
- Oversaw patient care management including post-hospital and surgical discharges.
Registered Medical Assistant
LeBauer Medical Group
05.2012 - 02.2014
- Assisted four cardiology physicians within Moses Cone Health System.
- Managed EMR documentation (Epic, IDX), refills, chart audits, and exam room readiness.
- Supported patient communication and follow-up care coordination.
Home Health Aide (Private Duty)
Jewish Family Services of Tidewater
08.2009 - 01.2013
- Provided personalized home health care to diverse patient populations.
Registered Medical Assistant
Sentara Medical Group
12.2010 - 03.2012
- Supported neurology practice of four physicians; scheduled procedures and patient visits.
- Maintained EMR documentation, medication refills, and chart audits.
- Ensured compliance with practice protocols and patient care standards.
Nurse Secretary / Nurse Tech
Moses Cone Health System
05.2005 - 08.2009
- Supported geriatric, med-surg, and renal units with admissions, discharges, data entry, and chart management.
- Assisted with patient monitoring, including suicide precaution training in ER and behavioral health units.
- Coordinated staff assignments and maintained clinical supply inventories.
CNA-I
Well Springs Retirement Community
03.1995 - 05.2005
- Delivered patient-centered care in skilled care, assisted living, and memory care units.
- Escorted patients to off-campus appointments and facilitated transitions between levels of care.
- Supported hospice and new admissions with critical needs.
Financial Service Consultant
PNC Bank
10.2000 - 07.2003
- Maintained client accounts and delivered customer service in financial services.
Education
Graduate -
Fortis College
Norfolk, VA01.2010
Certified Nursing Assistant - Medical Billing & Reimbursement Specialist
Rockingham Community College
Wentworth, NC01.2022
High School Diploma - undefined
McMichael High School
Mayodan, NC01.1993
Skills
- Clinical & Administrative Support
- Patient Care & Education
- Electronic Health Records (Epic, IDX, Spring Charts, eCare, E-Chart)
- Coding and reimbursement proficiency
- Scheduling & Prior Authorizations
- Phlebotomy and injections
- HIPAA & TJC Compliance / NC SPICE Certified
- Leadership & Staff Coordination
- Consistent team contributor
Certification
- Registered Medical Assistant (RMA-AMT) – Since 2010
- Certified Nursing Assistant I (CNA-I) – Since 1993
- Medical Billing & Reimbursement Specialist I (AMBA Certified) – 2022
- Certified in First Aid & CPR – Since 1993
- NC Public Notary – 2021–Present
Timeline
Lead Registered Medical Assistant
CHMG Gosrani Optimal Health
04.2019 - 08.2022
Registered Medical Assistant
LeBauer Medical Group
05.2012 - 02.2014
Registered Medical Assistant
Sentara Medical Group
12.2010 - 03.2012
Certified Nursing Assistant
Sentara Inc.
08.2009 - Current
Home Health Aide (Private Duty)
Jewish Family Services of Tidewater
08.2009 - 01.2013
Nurse Secretary / Nurse Tech
Moses Cone Health System
05.2005 - 08.2009
Financial Service Consultant
PNC Bank
10.2000 - 07.2003
CNA-I
Well Springs Retirement Community
03.1995 - 05.2005
Certified Nursing Assistant - Medical Billing & Reimbursement Specialist
Rockingham Community College
High School Diploma - undefined
McMichael High School
Graduate -
Fortis College
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