Nedra White-Hendrix
Morganton
Summary
Social services professional with extensive experience in promoting community well-being and achieving positive outcomes. Proficient in case management, crisis intervention, and effective communication. Committed to ethical standards and adaptable to diverse populations and changing needs. Proven track record of delivering impactful results through advocacy and resource provision.
Overview
19
19
years of professional experience
Work History
Store Owner
M&C Hair Beauty & Body
Morganton
02.2024 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
Investigative Social Worker
McDowell County Department of Social Services
Marion
07.2023 - 10.2023
- Take In-Take reports of incoming calls of child abuse and neglect
- Visiting homes of reported child abuse and neglect
- Typing reports of observations made during and after the visits made
- Typing In-Take reports after the incoming call was completed
- Sit with displaced children
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Teacher
Burke County Public School System
Morganton
07.2022 - 06.2023
- Taught 5th grade Mathematics
- Mentored students with difficulties in Math
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Lead Sample Tagger
Momentum Textiles and Wallcovering
Greensboro
01.2019 - 01.2022
- Supervise the sample department
- Place tags on the textile and wallcovering sample to be shipped out to company reps
- Assist in the shipping department to ship and receive items
Exceptional Children Teacher Assistant/Job Coach
Guilford County Schools
Greensboro
01.2008 - 01.2021
- Assist the teacher to help special needs students meet specific and/or desired needs
- Assist high school students with physical, behavioral, Autism, Traumatic Brain Injury, and other mental disabilities
- Assist students achieve employment
- Assist with disciplinary issues
- Administer sessions with students to prepare them for future plans
- Stay in contact with job sites to make sure students are performing jobs efficiently
- Assist the registrar with locating files, answering calls, registering and withdrawing students
Instructional Support
Guilford County Schools
Greensboro
01.2007 - 01.2008
- Supervise students while assigned to In-School Suspension
Bus Transportation
Guilford County Schools
10.2006 - 01.2007
- Transported students to and from school
Education
Bachelor of Arts - Psychology
North Carolina A&T State University
Greensboro, North Carolina05.2018
Skills
- Customer relationship management
- Conflict resolution
- Classroom management
- Lesson planning
- Time management
- Effective communication
- Case management
- Needs assessment
- Crisis intervention
Timeline
Store Owner
M&C Hair Beauty & Body
02.2024 - Current
Investigative Social Worker
McDowell County Department of Social Services
07.2023 - 10.2023
Teacher
Burke County Public School System
07.2022 - 06.2023
Lead Sample Tagger
Momentum Textiles and Wallcovering
01.2019 - 01.2022
Exceptional Children Teacher Assistant/Job Coach
Guilford County Schools
01.2008 - 01.2021
Instructional Support
Guilford County Schools
01.2007 - 01.2008
Bus Transportation
Guilford County Schools
10.2006 - 01.2007
Bachelor of Arts - Psychology
North Carolina A&T State University