Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nay S. Bryant

CMA, CNA
Charlotte

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

6
6
years of professional experience
27
27
years of post-secondary education

Work History

Nurse Aide

CNA PRN Assignments
1 2022 - Current
  • Aided 10+ patients per shift with routine tasks including feeding, bathing, dressing and exercise
  • Routinely monitored and recorded patients’ vitals including blood pressure, temperature and blood sugar levels
  • Carefully transferred patients into beds, wheelchairs and tables with a lift or assistance from another aide
  • Respect patients’ privacy and dignity, upholding the facility policies and HIPPA regulations
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
  • Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.

Medical Assistant

Novant Health
01.2023 - 06.2023
  • Greeted Patients
  • Completed intakes, measuring vital signs and documenting symptoms
  • Updated records in the EHR system, carefully protecting patient information and verifying data
  • Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts
  • Preserved confidentiality of all patient information in line with HIPAA and internal guidelines
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean
  • Recorded patients' medical history, vital statistics and information in medical records
  • Performed EKG's.

Patient Service Specialist

Atrium Health
11.2021 - 01.2023
  • Meet the needs of the patient by conducting face to face interactions to ensure successful registration for appointments in multiple departments
  • Exemplary customer service experience with empathetic interpersonal skills and ability to connect with patients and families in a wide variety of sensitive and difficult situations
  • Register patients and schedule appointments
  • Maintain confidentiality of records relating to client’s treatment
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions
  • Update patients’ demographics
  • Screen patients for covid
  • Verify patients’ insurance.

Team Leader

CVS Pharmacy
07.2018 - 07.2020
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Held weekly team meetings to inform team members on company news and updates.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Medical Assistant Diploma - undefined

Southeastern College
Charlotte, NC
07.2021 - 05.2022

High School Diploma - undefined

Loris High School
Loris, SC
08.2015 - 05.2018

Associate of Applied Science - Nursing

Central Piedmont Community College
Charlotte, NC
05.2001 - Current

Skills

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Timeline

Medical Assistant

Novant Health
01.2023 - 06.2023

Patient Service Specialist

Atrium Health
11.2021 - 01.2023

Medical Assistant Diploma - undefined

Southeastern College
07.2021 - 05.2022

Team Leader

CVS Pharmacy
07.2018 - 07.2020

High School Diploma - undefined

Loris High School
08.2015 - 05.2018

Associate of Applied Science - Nursing

Central Piedmont Community College
05.2001 - Current

Nurse Aide

CNA PRN Assignments
1 2022 - Current
Nay S. BryantCMA, CNA