Customer-focused professional with experience in education and client service. Skilled in communication, organization, problem-solving, and multitasking in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Instructional Assistant / Student Support
Sugar Creek Charter School
01.2023 - Current
Provide academic and social support to students
Collaborate with staff and families to meet student needs
Lead Teacher Partner / After School Program Assistant
United Community School
01.2021 - 01.2023
Delivered instructional and emotional support
Built relationships with students and families
Receptionist
Blumberg Excelsior
08.2016 - 10.2017
Managed front desk operations and scheduled appointments
Provided customer service in person and virtually
Customer Service Rep / Imaging Administrator
AppleOne
01.2015 - 01.2016
Assisted clients with insurance inquiries
Handled sensitive information and resolved issues
Education
B.S. - Elementary & Special Education
Grand Canyon University
Phoenix, AZ
04.2025
High School Diploma - undefined
Binghamton High School
Binghamton, NY
01.2009
Skills
Microsoft Office
Data Entry
Communication
Customer Service
Problem Solving
Adaptability
Email
Phones
Clerical Support
Time Management
Multitasking
Teamwork
Independent Work
Timeline
Instructional Assistant / Student Support
Sugar Creek Charter School
01.2023 - Current
Lead Teacher Partner / After School Program Assistant
United Community School
01.2021 - 01.2023
Receptionist
Blumberg Excelsior
08.2016 - 10.2017
Customer Service Rep / Imaging Administrator
AppleOne
01.2015 - 01.2016
High School Diploma - undefined
Binghamton High School
B.S. - Elementary & Special Education
Grand Canyon University
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