Skilled and energetic leader with excellent management abilities. Proficient in coaching teams to increase sales and overall productivity.
Overview
4
4
years of professional experience
Work History
Team Lead
Crocs
09.2025 - Current
Led team in achieving operational excellence and enhancing workflow efficiency.
Coached new team members on best practices and safety protocols.
Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
Sales Consultant
Carmax
02.2025 - 07.2025
Assisted clients in navigating financing options, enhancing overall purchasing experience.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Supervisor
Puma
08.2023 - 02.2025
Worked with team of ~20 to achieve budgets and tasks on a day-to-day basis. Took responsibility over my department; Sales floor and loss prevention. Instilled behaviors to identify/reduce theft, along with coaching team to maximize sales.
Shrink for YTD lowered from -3.71% to -2.73%
Lowered lost per day from $454 per day to $209 per day
Reached shrink goal for Q3, goal being -1.60%, actual being -0.72%
Trained and mentored team members on best practices and product knowledge.
Assistant Manager
Footlocker
01.2022 - 08.2023
Led multiple different teams of different sizes. Took responsibility over store's KPIs; coached teams to reach each store's full potential. Delegated tasks to achieve sales goals. Used sales projections/forecasts to do schedules.
Led teams to minimum 6% sales gains every fiscal quarter
Saw increases in data capture number in every store worked at from date of entry
Worked with / coached stock teams to ensure stock room efficiencies were being met