Nautica Holliday
Fayetteville
Summary
Dynamic Accounts Specialist with proven expertise at Lafayette Business Machines in account administration and customer relationship development. Recognized for enhancing billing processes and maintaining data integrity. Proficient in Microsoft Office, I excel in document management and thrive in collaborative environments, ensuring seamless operations and exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Accounts Specialist
Lafayette Business Machines
12.2021 - Current
- Processed daily account transactions with high accuracy and efficiency to maintain updated records.
- Executed data entry tasks for client accounts, ensuring all information was correctly logged and maintained.
- Facilitated cross-department collaboration to streamline billing processes and enhance service delivery.
- Conducted thorough account analysis to identify discrepancies and recommend corrective actions.
HR Assistant
Cumberland County Public Health Department
08.2018 - 12.2021
- Assisted in recruitment efforts by scheduling interviews and communicating with candidates.
- Maintained accurate employee records within HRIS, ensuring data integrity and confidentiality.
- Coordinated employee onboarding processes, facilitating a smooth transition for new hires.
- Supported benefits administration by answering employee inquiries and processing enrollment forms.
Education
Bachelor of Science - Health Administration- HR Concentration
Methodist University
Fayetteville, NC12-2018
Skills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
Timeline
Accounts Specialist
Lafayette Business Machines
12.2021 - Current
HR Assistant
Cumberland County Public Health Department
08.2018 - 12.2021
Bachelor of Science - Health Administration- HR Concentration
Methodist University