Nathaniel Tingen
Monroe
Summary
Diligent and highly motivated individual with a solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager
State Farm
10.2024 - 08.2025
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling and the use of my growing Facebook group 'NC Investors and General Contractors'.
- Developed sales strategies to increase sales of insurance policies.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage for clients unique situations.
- Followed up promptly with interested clients to close sales.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Training Manager
Benchcraft Company
01.2024 - 10.2024
- Enhanced employee retention through the creation of a supportive and engaging training environment.
- Provided one-on-one coaching sessions tailored towards addressing specific areas needing development in individual employees.
- Improved overall sales results by providing ongoing coaching and feedback to individual team members.
- Fostered strong relationships with key stakeholders, working collaboratively to achieve business objectives through effective salesforce development.
- Created opportunities for mentorship between experienced sales professionals and newer hires, promoting knowledge sharing within the team.
Dispositions Agent
New Western
08.2021 - 01.2024
- Maximized returns on real estate investments by monitoring asset performance and recommending strategic adjustments as needed.
- Collaborated with cross-functional teams to evaluate and complete successful property transactions.
- Streamlined due diligence procedures, ensuring timely closings on property acquisitions.
- Mentored junior analysts in best practices for real estate investment analysis, fostering a culture of continuous learning and development.
- Ensured compliance with industry regulations by staying up-to-date on relevant laws affecting real estate investments.
- Strengthened relationships with industry professionals such as brokers, developers, attorneys, appraisers during networking events and conferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
Sales Associate
Mark Jacobson Toyota
01.2021 - 08.2021
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Assistant General Manager
CircusTrix
10.2019 - 01.2021
- Mentored and motivated team members to efficiently achieve challenging sales goals
- Motivated, trained and disciplined employees to maximize performance
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands through enhanced C.V.A and guest experience
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
- Spearheaded daily pre/post shift huddles to identify improvement strategies, discuss policy updates and facilitate open communication
- Enhanced financial efficiency by developing schedules, tracking time and administering payroll
- Developed productive, profitable and achievement-oriented working environments for Flight Crew
- Supported and supervised team of 92 Flight Crew employees
Shift Lead
Circus Trix
12.2018 - 10.2019
- Managed client correspondence and tracked records to foster park efficiency
- Evaluated employee performance on week-to-week basis and conveyed constructive feedback to improve skills
- Coordinated site investigations, documented issues and escalated to executive teams as needed
- Maintained store equipment, including obstacles, lights and furniture
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Set aggressive targets for employees to drive company success and strengthen motivation
- Directed store-wide changes to modernize procedures and organization
Education
High School Diploma -
Apex Friendship High School
Apex, NC06-2018
Skills
- Problem resolution
- Leadership and team building
- CRM proficiency
- Pipeline management
- Client relations
- Resilience under pressure
- Objection handling
- Social media marketing
Accomplishments
- Established Sky Zone Orland Park as the leading revenue location in the entire company
- Managed and led a team of 60 Retail Sales Associates to the highest Upsale conversion rate in the company
- Successfully reopened the park after months of closure; Restored revenue flows in three weeks
- Set multiple sales records; Daily Memberships with 114 (12/19), Daily Summer pass with 326 (6/19), Daily 30 Day pass with 451 (08/20)
- Collaborated with team of company board members in the development of the STG (Sales Tactics Guidelines) handbook.
- Ranked inside the top 100 New Western agents in the country in total sales volume for 2022 and 2023.
- Established a new State Farm office in its market, by consistently surpassing sales goals and procuring new business through referrals and the use of my 23,000 member, self built, online community.
Certification
- North Carolina Real Estate Brokers License
- North Carolina Property and Casualty Insurance License
- North Carolina Life and Health Insurance License
Timeline
Account Manager
State Farm
10.2024 - 08.2025
Training Manager
Benchcraft Company
01.2024 - 10.2024
Dispositions Agent
New Western
08.2021 - 01.2024
Sales Associate
Mark Jacobson Toyota
01.2021 - 08.2021
Assistant General Manager
CircusTrix
10.2019 - 01.2021
Shift Lead
Circus Trix
12.2018 - 10.2019
High School Diploma -
Apex Friendship High School
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