

Results-oriented professional skilled in risk assessment and cross-functional collaboration. Proven ability to lead teams in high-stakes environments, ensuring operational safety and mission success while fostering positive interactions with clients.
• Instructed and coached guests of all experience levels in indoor skydiving techniques, ensuring safe and enjoyable flight experiences.
• Conducted comprehensive safety briefings and equipment inspections while enforcing operational safety standards and procedures.
• Maintained situational awareness and responded effectively to dynamic conditions, ensuring the safety of participants and efficient tunnel operations.
• Provided real-time flight guidance and performance feedback, helping customers improve skills and build confidence in a controlled environment.
• Delivered exceptional customer service by creating engaging experiences, resolving concerns, and fostering positive guest interactions.
• Planned and executed complex special operations missions in high-threat environments, ensuring mission success through detailed operational planning, risk assessment, and team coordination.
• Led and trained diverse teams in advanced tactical operations, weapons systems, communications, and emergency response procedures, maintaining peak operational readiness and performance standards.
• Gathered, analyzed, and reported critical intelligence information to support strategic decision-making, mission planning, and threat assessment operations.
• Coordinated with joint military, government, and international partner organizations to achieve mission objectives, demonstrating exceptional communication, leadership, and cross-functional collaboration skills.
• Managed sensitive equipment, resources, and logistics valued at millions of dollars while maintaining accountability, operational security, and compliance with organizational standards.