Nathaniel Guffey
Black Mountain
Summary
Recovery Coordinator and Entrepreneur with a strong track record in managing recovery programs, conducting risk assessments, and driving operational growth. Experienced in volunteer and employee training, and effective communication. Demonstrated success in launching and growing a mobile service business, with hands-on expertise in customer relations and workflow optimization. Committed to improving disaster recovery outcomes and business operations through strategic planning, adaptability, and community-focused solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relief and Recovery Coordinator
Christ Community Church Montreat
Montreat
11.2024 - Current
- Coordinated recovery programs for individuals in need of support and guidance.
- Trained volunteers on disaster response procedures and safety practices.
- Maintained detailed records of all disaster recovery activities.
- Conducted risk assessments to identify potential threats and vulnerabilities.
General Manager
Black Mountain Escape
Black Mountain
11.2022 - Current
- Oversaw daily operations to ensure efficient workflow and optimal team performance.
- Assisted in developing strategic plans to enhance overall business effectiveness.
- Managed staff schedules to align resources with operational needs and demands.
- Coordinated team meetings to discuss project updates and address challenges proactively.
- Implemented training programs for new employees to promote consistent service standards.
- Evaluated employee performance and provided constructive feedback for improvement efforts.
Owner
Black Mountain Detailing
Black Mountain
01.2021 - Current
- Established and operated a mobile detailing business.
- Managed daily operations of detailing services and customer interactions.
- Trained staff on detailing techniques and customer service best practices.
- Maintained relationships with existing clients by providing superior customer service.
- Developed a loyal client base through consistent quality service and effective local marketing strategies.
- Implemented efficient scheduling systems to enhance workflow reliability and improve customer experience.
Education
High School Diploma -
Homeschooled
Black Mountain05-2021
Skills
- Disaster Recovery coordination
- Risk assessment
- Volunteer and employee training
- Problem solving
- Team leadership
- Process improvement
- Effective communication
- Staff hiring
- Small business operations
- Employee development
- Team management
Certification
- IICRC WRT
- Obtaining IICRC AMRT in December 2025
Timeline
Relief and Recovery Coordinator
Christ Community Church Montreat
11.2024 - Current
General Manager
Black Mountain Escape
11.2022 - Current
Owner
Black Mountain Detailing
01.2021 - Current
High School Diploma -
Homeschooled