Nathan Wilson
Durham ,NC
Summary
Dynamic Logistics Coordinator with a proven track record at 1-800 Pack Rat/Zippy Shell Inc., excelling in customer service and compliance. Skilled in fostering teamwork and enhancing client relationships, I effectively communicated with vendors and streamlined operations, significantly reducing delays and improving customer satisfaction. Committed to achieving goals through strong interpersonal communication and time management.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
1-800 Pack Rat/Zippy Shell Inc.
Remote
06.2022 - Current
- Scheduled moves with third-party vendors and notified customers of status or potential delays.
- Helped train new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Managed approximately 50 scheduling tasks through email per day during peak season.
Student Life Assistant
Judson College
Wake Forest, NC
01.2021 - 05.2022
- Enhanced student engagement by organizing and executing campus events and activities.
- Served as a mentor to incoming students, offering guidance and support throughout their transition to college life.
- Provided oversight of student life center, ensuring a safe and welcoming environment for student success.
Sales Associate
Gotta Run, Running Store
Spartanburg, SC
08.2018 - 05.2020
- Built relationships with customers to encourage customer retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Master of Divinity - Pastoral Ministry
Southeastern Baptist Theological Seminary
Wake Forest, NC12-2024
Bachelor of Arts - Biblical Studies
Judson College
Wake Forest, NC12-2024
Skills
- Goal oriented
- Customer service
- Teamwork and collaboration
- Time Management
- Interpersonal communication skills
- Customer relationship management
Timeline
Logistics Coordinator
1-800 Pack Rat/Zippy Shell Inc.
06.2022 - Current
Student Life Assistant
Judson College
01.2021 - 05.2022
Sales Associate
Gotta Run, Running Store
08.2018 - 05.2020
Master of Divinity - Pastoral Ministry
Southeastern Baptist Theological Seminary
Bachelor of Arts - Biblical Studies
Judson College
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