Highly reliable professional with extensive experience in bartending and serving. Known for exceptional customer service and teamwork, ready to leverage skills in a fast-paced environment to drive guest satisfaction and operational success.
Overview
11
11
years of professional experience
Work History
Bartender Server
Harmony Bowl
06.2024 - 03.2026
Crafted a diverse range of cocktails and beverages to enhance guest experience.
Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Provided exceptional customer service by promptly addressing patron inquiries and concerns.
Collaborated with kitchen staff to synchronize food and beverage orders for efficiency.
Trained new bartenders on drink recipes, equipment usage, and customer service techniques.
Served high customer volumes during special events, nights, and weekends.
Bartender Server Trainer
BarChi Sushi
01.2020 - 02.2024
Assisted in managing inventory, tracking stock levels, and ordering supplies as needed.
Implemented strategies to promote special events, increasing foot traffic during peak hours.
Resolved conflicts among patrons diplomatically to ensure a positive atmosphere at the venue.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
South Congress Cafe
09.2019 - 01.2020
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Managed multiple tables efficiently in a fast-paced environment while maintaining attention to detail.
Server Trainer
Kerbey Lane Cafe
06.2015 - 09.2019
Trained new servers on menu knowledge and customer service standards.
Implemented best practices for order accuracy and timely service delivery.
Fostered a positive work environment, promoting teamwork and collaboration among staff.
Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.