Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Taylor

Wendell

Summary

Dynamic professional with a robust background in logistics and production, notably at Amazon, where I excelled in team projects and efficiency improvement. Demonstrated expertise in computer skills and exceptional teamwork, leading to significant contributions in technical support and operational enhancements. Skilled in conflict resolution and interpersonal communication, I drive positive outcomes in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Pick/Amesty/Stow/WASP

Amazon
10.2022 - Current
  • Participated in team projects, such as Pod transfers
  • Has been Picking for almost a year, with three years of working in Stow
  • Long history of pallet jack experience, frequently Water Spiders/Tote runs
  • Enjoy working in team-oriented settings such as Amnesty
  • Around eight months of Amnesty work

Production Operator, Flex Overwrap

Millennium Print Group
02.2021 - 12.2022
  • Assembled products according to changing daily work orders and specific customer needs.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Trained associates on the assembly line on how the work flows, trained how to safely operate a pallet jack, and many other things such as quality control. (For example, an alignment of a trading card.)

Tier 2 Technical Support Representative

Conduent/Apple
03.2020 - 02.2021
  • Assessed technical complexity of tickets to escalate to Tier 3 team.
  • Dispatched field service technicians to correct issues requiring in-person technical assistance.
  • Shepherded customers through ongoing or multifaceted technical struggles to research long-term solutions.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Worked with all current Apple products ranging from iMacs to Apple Watches.

Education

No Degree - Information Technology

Wake Technical Community College
Raleigh, NC

Skills

  • Computer skills
  • Microsoft Word, Microsoft Excel, Powerpoint
  • PPE compliance
  • Knowledgable in C, Python, HTML, and JavaScript
  • Supervision and leadership
  • Google Drive
  • Friendly, positive attitude
  • Interpersonal communication
  • Amazon Robotics/Amnesty

Timeline

Pick/Amesty/Stow/WASP

Amazon
10.2022 - Current

Production Operator, Flex Overwrap

Millennium Print Group
02.2021 - 12.2022

Tier 2 Technical Support Representative

Conduent/Apple
03.2020 - 02.2021

No Degree - Information Technology

Wake Technical Community College
Nathan Taylor