Nathan Garrison
Mars Hill,NC
Summary
Dynamic leader with a proven track record at American Custom Contractors and Asurion Insurance, adept in project management and fostering client relations. Excelled in risk management and team motivation, enhancing process efficiency and project outcomes. Skilled in both strategic planning and effective communication, achieving significant improvements in team productivity and client satisfaction. Qualified Sales Manager with strong background in project consulting. Successfully led multiple initiatives from inception to completion, ensuring alignment with client objectives and seamless delivery. Demonstrated expertise in strategic planning and stakeholder management.
Overview
9
9
years of professional experience
Work History
Project Consultant
American Custom Contractors
11.2024 - Current
- Delivered exceptional project outcomes by rigorously following set standards.
- Strengthened client relations by effectively communicating and aligning with their specific needs.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Allocated work among team members and provided guidance.
- Negotiated contracts with vendors and suppliers to secure favorable terms while maintaining budgetary constraints.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Collaborated with various departments to ensure seamless integration of project components into existing systems or processes when required.
- Enhanced process efficiency, ensuring projects finished on time.
- Engineered strategic plans to facilitate orderly change management in project implementation.
Assistant General Manager
Take 5 Oil Change
06.2024 - 11.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Sales Manager
Asurion Insurance Services
01.2021 - 06.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales and Care Representative
Century Link
01.2020 - 01.2021
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Assisted in completing and maintaining care management contracts during and after patient's hospitalization.
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
Trainer
Bmore Dog Training
01.2016 - 01.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Bachelors - Business Administration
Towson University
Towson, MDSkills
- Quality control
- Client communications
- Mentoring
- Effective project management
- Project management
- Risk management skills
- Report writing
- Project planning
- Adept in scheduling
- Risk analysis
- Cost management
- Process improvement
- Project coordination
- Root-cause analysis
- Cost control
- Employee coaching
- Project documentation
- Requirements analysis
- Purchasing and procurement
Timeline
Project Consultant
American Custom Contractors
11.2024 - Current
Assistant General Manager
Take 5 Oil Change
06.2024 - 11.2024
Sales Manager
Asurion Insurance Services
01.2021 - 06.2024
Sales and Care Representative
Century Link
01.2020 - 01.2021
Trainer
Bmore Dog Training
01.2016 - 01.2020
Bachelors - Business Administration
Towson University
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