Nathan Faires
Fayetteville
Summary
Dynamic Fuel Center Clerk at Harris Teeter with a proven track record in enhancing customer satisfaction through effective communication and prompt service. Skilled in cash handling and fuel dispensing, I excel in maintaining a clean and safe environment while training new team members and resolving customer complaints efficiently.
Overview
6
6
years of professional experience
Work History
Fuel Center Clerk
Harris Teeter
12.2019 - 06.2025
- Assisted in training new team members, sharing expertise on proper procedures and best practices within the fuel center environment.
- Actively participated in ongoing professional development opportunities to stay current in industry trends and best practices.
- Managed customer complaints professionally, finding suitable resolutions to maintain positive relationships.
- Collaborated with team members to ensure smooth operations and resolve any issues promptly.
- Enhanced customer satisfaction by delivering prompt and courteous service at the fuel center.
- Assisted customers with fueling needs, providing information on fuel types and pumping procedures.
- Maintained a clean and safe work environment by performing regular maintenance checks and cleaning tasks.
- Monitored fuel levels in storage tanks, ensuring adequate supply for customer needs.
- Handled emergency situations calmly and efficiently while prioritizing the safety of both customers and staff members.
- Reduced wait times for customers through effective queue management and expedited service during peak hours.
Education
General Studies
Douglas Byrd High School
Fayetteville, NC05-2022
Skills
- Cleanliness and organization
- Patience and empathy
- Effective communication
- Maintaining confidentiality
- Cash handling expertise
- Fuel dispensing proficiency
- Friendly and outgoing
- Customer service and assistance
- Punctual and reliable
- Cleaning and sanitation
Timeline
Fuel Center Clerk
Harris Teeter
12.2019 - 06.2025
General Studies
Douglas Byrd High School
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