Nathan Deavers
Richlands
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and effective communication. Proven track record in enhancing operational efficiency and customer satisfaction. Skilled in inventory management and safety awareness, fostering strong relationships while driving team performance and productivity. Committed to ethical practices and continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coach/Manager
Walmart
02.2023 - Current
- Managed daily operations to ensure efficiency and adherence to company standards.
- Streamlined workflow processes, enhancing team productivity and operational effectiveness.
- Developed and maintained operational guidelines to enhance compliance and safety standards.
- Analyzed process inefficiencies, proposing actionable solutions for enhanced performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Team Lead
Walmart
03.2020 - 02.2023
- Led team to optimize inventory management, enhancing stock accuracy and reducing shrinkage.
- Mentored staff on best practices, improving overall team performance and engagement.
- Implemented training programs that increased employee productivity and efficiency in daily operations.
Sales Associate
Walmart
07.2018 - 03.2020
- Developed strong customer relationships through personalized service and active listening.
- Assisted in inventory management by tracking stock levels and ensuring product availability.
- Trained new sales associates on product knowledge and effective sales techniques.
- Implemented promotional strategies to increase foot traffic and enhance customer engagement.
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 08.2018
- Created customized sandwiches based on customer preferences, ensuring high satisfaction levels.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Trained new employees in food preparation techniques and customer service protocols.
- Streamlined sandwich assembly processes, reducing preparation time without compromising quality.
Front of House Employee
Chic-Fil-A
10.2017 - 12.2017
- Assisted customers in product selection, ensuring high levels of satisfaction and repeat business.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Education
High School Diploma -
Morgantown High School
Morgantown, WVSkills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Safety awareness
- Ethics and integrity
- Equipment Operator
Certification
- Power Equipment Trainer (Walmart)
- Power Equipment Operator
- Welding
Timeline
Coach/Manager
Walmart
02.2023 - Current
Team Lead
Walmart
03.2020 - 02.2023
Sales Associate
Walmart
07.2018 - 03.2020
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 08.2018
Front of House Employee
Chic-Fil-A
10.2017 - 12.2017
High School Diploma -
Morgantown High School
Integrity Award
During my time at Walmart, i received the Integrity award due to my ethical and moral values that align with the company standards and exceeding the expectations of the job i was performing as well as assisting my coworkers where they needed help.