Professional Summary
Overview
Work History
Education
Skills
Timeline

Nathan Chaney

Anthony & Sylvan Pools Corporation
SANFORD
3
years of professional experience

Service Technician currently pursuing an AAS degree and looking to transition into IT support. Combines excellent customer service skills with foundational knowledge in computer hardware and software troubleshooting. Actively preparing for CompTIA A+ and Network+ certifications to help maintain client relationships and provide technical problem resolution.

Work History

Service Technician

1 Year 6 Months
Anthony & Sylvan Pools Corporation | 03.2025 - Current
  • Diagnosed and repaired pool equipment to ensure optimal performance and customer satisfaction.
  • Collaborated with team to troubleshoot technical issues, improving response time for service requests.
  • Provided detailed education on pool care methods, enhancing customer loyalty and retention.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Coordinated team training initiatives to ensure alignment with organizational goals and improve overall productivity.

Construction Framer

6 Months
Hedrick Commercial Framing LLC | 11.2023 - 05.2024
  • Communicated effectively with supervisors regarding project progress and challenges encountered.
  • Adapted quickly to changing project demands while maintaining high-quality workmanship.
  • Collaborated with team members to complete projects within deadlines and quality standards.
  • Constructed and assembled framing structures according to blueprints and specifications.

Education

High School Diploma

Pine Forest High School | Fayetteville, NC | 07-2022

Associate of Applied Science - Information Technology

Wake Technical Community College | Raleigh, NC | 05-2029

A.A.S. Network & Cloud Administration

In Progress

  • Relevant Coursework: Network/Security Foundations & OS Concepts
  • Cisco Packet Tracer
  • Wireshark
  • TCP/IP and Network Troubleshooting
  • OSI
  • LAN/WAN

Skills

Basic Hardware & Software Troubleshooting
Foundational Windows Troubleshooting
Critical Thinking
Client relationship management
Verbal and written communication
Willingness to learn

Timeline

Service Technician

Anthony & Sylvan Pools Corporation
03.2025 - CurrentRead More

Construction Framer

Hedrick Commercial Framing LLC
11.2023 - 05.2024Read More

Wake Technical Community College

Associate of Applied Science from Information Technology
Read More

Pine Forest High School

High School Diploma
Read More
Nathan Chaney